453forevah 5/20/2013 12:04:26 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Scott Steinberg Customer Service: 5 Quality of Work: 4 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.6 My Review Of Buerkle Honda: This was my second new Honda purchase from Scott and it was every bit as good as the first time. He really does a nice job of taking care of things, from setting up a test drive around my schedule, and explaining all the pertinent information about the car (even tirelessly answering all of my kids' questions!). Your group does a nice job of making sure everything flows smoothly from test drive to financing - I never feel like I'm waiting around for someone else - I feel like everyone is focused on helping me get through the process. I will continue to suggest Buerkle (and Scott in particular) to anyone I know that is looking for a new vehicle. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
terry484 5/4/2013 6:21:51 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Paulo Neish Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Buerkle Honda: Terry S May 4, 2013Quality ExcellentUpon our arrival at Buerkle Honda my wife and I asked specifically for Paulo Neish because of the positive comments we had seen. Needless to say we were not disappointed! Within minutes of meeting Paulo we were more at ease than ever before at a car dealership. We knew the vehicle we were interested in, a Honda CR-V, and within minutes Paulo had on us a test drive. He professionally went through the vehicle as we drove and answered any questions we had. After dealing with car sales people for more than 40 years I can honestly say he knew more about his product than anyone I have ever dealt with! If you are interested in a Honda go to Buerkle and ask for Paulo....you will not be disappointed. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
AshleyHaslund 4/26/2013 11:37:56 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Scott BohnenRick Feist Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Buerkle Honda: My husband and I bought our first Honda Pilot. Had a great experience working with Rick F and Scott B. Would recommend this dealership to anyone! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
NewCarOwner123 4/25/2013 11:51:44 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Paulo Neish Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Buerkle Honda: Paulo was very good to work with. He not only knew a lot about the car we were looking at, but was also very helpful yet not pushy. If you are considering getting a Honda I would strongly recommend you consider contacting Paulo to see if he can help you in your search. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
libuc001 4/25/2013 1:27:22 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Paulo Neish Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Buerkle Honda: Buerkly Honda, in St. Paul, is my family's dealership. My daughter will be going off to college and there are a number of things to accomplish before she leaves on her new adventure. Buerkle Honda has new and used cars that are powerful, safe and look great. I now this because I bought a new car for myself and a used car for my daughter. Buerkle Honda in St. Paul and employee Paulo Neish found the dream car for my daughter to drive safely off to college. Honda Buerkle and Paulo Neish educated my daughter on what she needed to look for in a car, all of the costs (car price, documentation, title, sales tax, insurance) and on the type of car that would best match her individual needs and Mom's wallet. Paulo talked to my daughter about her college preparations and interests. Buerkle Honda is like a close family. My daughter and I never once felt pressured. In fact, I noticed my daughter laughing and joking. She was just so excited. For several months, Paulo searched for my daughter's used car and communicated updates by periodically making sincere calls and sending informative letters. If you want to be the center of attention and know that safety comes first, especially when it comes to your young adult, Buerkle Honda is the dealership for you. Thank you Paulo Neish and Buerkle Honda. Sincerely, Minnesota Mom! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
RyMurf 4/23/2013 7:04:48 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Paulo Neish Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Buerkle Honda: Paulo was very easy to work with from the minute i walked in the door. Paulo took the time to answer all my questions and was accessible whenever I needed an answer. I found all the staff to be very professional. This is my first Honda and the experience was great. I would highly recommend Paulo to anyone car shopping. He is very professional and not pushy at all. Highly recommended which is why I drove from the south metro to White Bear Lake !!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
joanstanton 4/20/2013 4:08:54 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Scott Steinberg Customer Service: 3 Quality of Work: N/A Friendliness: 5 Overall Experience: 3 Pricing: 5 Overall Score: 4.0 My Review Of Buerkle Honda: I purchased a 2012 Honda Civic and it was exactly what I was looking for. Unfortunately, it was totaled after owning it for a little over a year. Because I had such a great experience the first time, I contacted Scott to sign up for a 2013 at the end of March and he was able to give me the great service that I had experienced the year before. I am enjoying the new look of the Civic as well as the bluetooth and backup camera which are now standard features this year. Since my car is black, I purchased the environmental protection package. I drove it for two weeks without the protection and then the service was added and I feel that it was worth the money as I can tell the difference. I would recommend Scott to any of my friends who are in the market for a new Honda and will continue to use him for future purchases. The frustrating part has been with the financing department and should have no reflection on Scott. If it had been a straight sale with no payoff of a previous vehicle, I think it would have been very straightforward. There seems to be a disconnect between the financial office at the dealer, Honda finance and the GAP insurance provider. I should have been able to roll over my extended warranty and GAP insurance to the new car, but instead I was given different information from all parties involved and this was not possible. At this point, the 2012 has been paid off in full and I was able to get a refund from the extended warranty after several phone calls to Honda finance, but I am not able to get a straight answer about the GAP refund as I did not use it to pay off the car. After dealing with the after effects of the accident, I wish this part would have gone smoother as I still have phone calls to make a month later to continue to sort it out. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
2013buerkle 4/15/2013 2:29:51 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Paulo Neish Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Buerkle Honda: Paulo has been selling cars to my parents for years. They were always very pleased with their vehicles and the service they received. He has also sold vehicles to my brother. When my husband and myself were going to buy a new car, we were strongly encouraged to pay a visit to Paulo. My husband can be very impatient with sales people, he is very knowledgable about vehicles and does not like to be handed a line of.......... !We went to Buerkle to take a look. We asked to speak with Paulo, first he listened to us, he did not push us to look at anything. There was an instant confidence in him, Paulo was very knowledgable about the Honda products. He was able to answer all the questions we had. Paulo was extremely polite and spent alot of time with us. Much to our surprise, we drove home in a new car that day.Paulo went above and beyond, he made it a great experience to buy a new car. I would recommend Paulo to all my family and friends!P Cannon Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Dancersrule 4/12/2013 8:30:47 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Paulo Neish Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Buerkle Honda: Paulo was great. He answered all my questions and was very accommodating to my needs. He explained everything to me so that I, as a first time buyer, could better understand what was going on. This was a great first time experience. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
SharonKipper 4/12/2013 7:54:58 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Paulo Neish Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Buerkle Honda: Paulo is a great salesman. He is full of information, listens and doesn't pressure you into a sale. He brought up questions about what I was looking for in a new car and didn't try to sell me extras I didn't want. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review