Read Reviews Buff Whelan Chevrolet

Buff Whelan Chevrolet

Buff Whelan Chevrolet

40445 Van Dyke Ave
Sterling Heights, Michigan 48313


Sales: (586) 939-7300
Service: (586) 939-7310
Parts: (586) 939-3388

Manufacturer: Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    5.0
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 111 reviews

4.9

4.9 out of 5

127 lifetime reviews

Buff Whelan Chevrolet

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Certified: Buff Whelan Chevrolet

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Buff Whelan Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Buff Whelan Chevrolet

Buff Whelan Chevrolet is Michigans # 1 Chevrolet dealership! Mark of Excellence winner 11 years running and Dealer of the year 9 years running! We guarantee the lowest price or its FREE! Be sure to visit our website www.buffwhelan.com to take advantage of our Internet Specials!

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 6:30 PM

Wednesday: 8:30 AM - 6:30 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 6:30 PM

Saturday: Closed

Sunday: Closed


Service

Monday: 7:00 AM - 8:30 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 8:30 PM

Friday: 7:00 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 7:00 AM - 8:30 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 8:30 PM

Friday: 7:00 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Our Amenities

After Hours Drop-Off Cable TV
Customer Lounge Area Children's Play Room
Free Coffee Customer Lounge Area
Free Loaner Cars Free Coffee
Free WiFi Free Loaner Cars
Parts Store Instant Financing
Shuttle Service Pet Friendly
Television Rental Car Service Onsite
Vending Machines Shuttle Service
After Hours Drop-Off Television

shackman
6/17/2013 6:10:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michelle  DavidMichelle David
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Buff Whelan Chevrolet:

I recieved great service. They have a huge selection of cars, so I was able to purchase the exact car I was looking for. I called my salesperson, Michelle David, on Thursday afternoon and I was driving my new car the next day. Thank You Buff Whelan Chevrolet.

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nickylaxy
6/13/2013 5:44:40 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michelle  DavidMichelle David
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Buff Whelan Chevrolet:

Great experience, would recommend to family & friends! I was referred to this dealership from my mom. Michelle was very helpful and answered any questions I had. I felt very confident on this purchase.

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1Silverfox
6/5/2013 11:12:34 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rob SielaffRob Sielaff
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Buff Whelan Chevrolet:

Robert Sielaff , is a hardworking family man that cares about people and listens to the needs of his customers, works hard to get the best deals Tailored to our needs , and Robert does not just try to make a sale at your expense he may say, I know a better deal coming up in 3 months and if you can just come up with $500, I know I can get you a better rate!!! Things like that shows Genuine concern for us , therefore making me a Loyal customer... Thank You!:-) Sheila Fly

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jlove1972
5/20/2013 10:49:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michelle  DavidMichelle David
Alice FisherAlice Fisher
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Buff Whelan Chevrolet:

Michelle was very helpful helping me to figure out which vehicle that would suite my families needs. Michelle went the extra mile to help get me into the vehicle that I wanted. Alice made sure that I understood all of my choices with the different warranties. It was the best dealer experience that I have ever had. It was nice to go and be listened to and treated like family.

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ChrisFrez
5/20/2013 6:37:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Trotto
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Buff Whelan Chevrolet:

The car buying experience is very easy and fun when you have a knowledgeable salesperson such as John Trotto at Buff Whelan Chevrolet. We came in to look for a new vehicle for my wife, and left only a few short hours later with our brand new 2013 Chevrolet Malibu LTZ. We looked at a few different cars, models, and colors and were able to make a decision very easily.

I recommend all my friends and family to John Trotto and Buff Whelan Chevrolet. Thank you from our family to yours.

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ChrisFrez
5/20/2013 6:28:42 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason CragerJason Crager
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Buff Whelan Chevrolet:

I brought in my 2012 Camaro ZL1 for service very recently at Buff Whelan Chevrolet. Jason Crager was very attentive, professional, and a great person to work with in the service department. Thank you for getting me in and out very quickly, I truly appreciate it.

Excellent customer service by Jason Crager at Buff Whelan Chevrolet.

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kmicou
5/14/2013 9:02:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michelle  DavidMichelle David
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Buff Whelan Chevrolet:

I went to see Michelle david, and I had the best dealer available. Michelle took her time and got me a nice deal on the 2013 Malibu, she explained all the cool cadets in the new car, by me being a old person not hip to all the new things, it helped lol Thank U Michelle Kimberley Micou

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Alahuro
5/10/2013 8:07:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom BechtellTom Bechtell
Michelle  DavidMichelle David
Marty KavanaghMarty Kavanagh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Buff Whelan Chevrolet:

Michelle and the crew made this by far the easiest new car purchase I have ever made in my thirty five years of driving. The prices she quoted me were the best I could find and the offer they gave me on my trade in was way more than I expected for a vehicle with over 100k miles on it. I highly recommend Buff Whelan and Michelle to anyone looking to buy a new Chevy.

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menace1a
4/27/2013 6:56:31 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sue ChioSue Chio
Rob SielaffRob Sielaff
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Buff Whelan Chevrolet:

Sue & Rob we're great. They accomodated all my requests and made the car buying experience very enjoyable. Everything was done when promissed and accurate. D. Mitchell

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Gregthomas2932
4/20/2013 12:37:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michelle  DavidMichelle David
Marty KavanaghMarty Kavanagh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Buff Whelan Chevrolet:

Havent bought a new car in 15 years Michelle David worked with me with the amount I wanted to spend. I got a great car with that amount. Could not be happier! I will come back when in the market again.

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