Buick GMC Brooksville

Everyone was professional and kind. Chris and John made the buying process go very smoothly. Chris and John made the buying process go very smoothly. More

Mark went above and beyond making my purchase as smooth as possible. I will definitely do business with them again. as possible. I will definitely do business with them again. More

My car has 50000 miles on it so my husband told me to take it in and have the brakes replaced. But I got a free brake inspection from you and found out they are in great shape and could go for another 4 take it in and have the brakes replaced. But I got a free brake inspection from you and found out they are in great shape and could go for another 40000 miles. I feel like. Most places would have changed them anyway. Thank you very much. More

Price for oil/filter & rotation too much compared to competitors as I found out afterwards…been using your dealership for years; will get quote next time competitors as I found out afterwards…been using your dealership for years; will get quote next time More

Donnie was easy to work with. He clearly explained work that needed to be done. He clearly explained work that needed to be done. More

Staff was pleasant and friendly. Donna was very knowledgeable, accommodating personality with a pleasant personality. My vehicle was ready before promised. Donna was very knowledgeable, accommodating personality with a pleasant personality. My vehicle was ready before promised. More

Professional service department. Pleasant staff. Technicians were knowledgeable. Always a good experience and feel confident automobile is in good hands. Pleasant staff. Technicians were knowledgeable. Always a good experience and feel confident automobile is in good hands. More

Chris Nelson our salesman was absolutely great! Bryan Ramos the Business Development Manager knew we planned to pay cash for the vehicle, but was trying to persuade us to finance to get a better d Bryan Ramos the Business Development Manager knew we planned to pay cash for the vehicle, but was trying to persuade us to finance to get a better deal…I told him cash is king and he replied back “Cash hasn’t been king for decades” He seemed to have a chip on his shoulder…Certainly not the personality to facilitate new customers / business! We were disappointed in the dealership in adding on a $3K warranty package…We were told this was part of every car purchase. I said our vehicle already had factory warranty so they reduced it to $1,500 and I said we were never told about this warranty requirement in purchasing at their dealership before we came and we would not buy if they insisted we had to have it so they finally took it off. Next, we were also charged $499 for an Ikon add on 3rd party gps tracking system that they said was installed on ALL their cars which is crazy as we did NOT want this. They said it worked with an app and it was free and would help you find your vehicle is stolen in the fine print it states it needs a subscription service and after 3 years you have to pay again to keep it…Very disappointing that this dealer pushes these UNWANTED items! I talked to Joe the sales manager to get this removed from the vehicle, but refused and he discounted me an additional $150 in the purchase, but would NOT do anymore so I am STUCK with this useless unwanted Ikon gps add on! This dealer should NOT automatically install thing that are NOT WANTED BY THE CUSTOMER! Hopefully Joe will take my concerns back to the dealer management to stop these FORCED add ons! More

When a customer orders a part a month ahead of time do not sell it to someone else 5 hours before their scheduled appointment. Donna handled it but getting another part from another dealership but it shou not sell it to someone else 5 hours before their scheduled appointment. Donna handled it but getting another part from another dealership but it should have never happened to begin with More

Nice dealership, Friendly people, transparent pricing. Very low pressure environment. I would recommend to anyone. Very low pressure environment. I would recommend to anyone. More