Burdick BMW

I took my mother's 325Ci in for service a few times because it is the closest dealership, but it was not purchased there. There was a problem with the transmission and they updated the software and th because it is the closest dealership, but it was not purchased there. There was a problem with the transmission and they updated the software and that fixed it, so that was OK. The next problem was a small gap that let air in the back of the driver's window. They said they fixed it, but it was the same. I told them again and they same thing happened. The next time was the most fun. The inside door handle on the passenger side stopped working. To fix it they had to take apart most of the door and remove the glass. They put the glass back in, but didn't adjust it properly. Later that night, the window shattered under the pressure from the poorly adjusted window. They replaced it for free but it was an extra trip out there and very inconvenient. They blamed it on a faulty window actuator (yeah, the day I got it home from service where the window adjusted... sure). I would not recommend it for service. I don't know if they are any different with sales. More