
Burdick Chevrolet Buick GMC
Cicero, NY
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140 Reviews of Burdick Chevrolet Buick GMC
Similar review to one i just read about getting a loaner. Bought a 2023 (new at the time) suburban high country - so same as other review - - not a cheap vehicle. Asked for a loaner, was told they are f Bought a 2023 (new at the time) suburban high country - so same as other review - - not a cheap vehicle. Asked for a loaner, was told they are first come first serve. When i arrived for appointment at 0830, i was met with laughter from people checking me in about getting a loaner. I have owned BMW (from Burdick) in past (cheaper than the suburban) and service was outstanding, along with always getting a loaner. More
Called (10 Aug) and made an appointment to get 4 tires replaced (stated specific brand), rotors, pads (all 4) and completion of an existing recall on vehicle. Specifically asked if they would price matc replaced (stated specific brand), rotors, pads (all 4) and completion of an existing recall on vehicle. Specifically asked if they would price match as i had found cheaper specific tires - answer was YES, absolutely. I show up to appointment (14 Aug) at 0830 only to find out that not only do they NOT have the tires in stock, but they also will NOT price match. I told them to give me back my car and i will go elsewhere. Asked to speak to Service Manager, only to be met with laughter from several nearby employees who stated “good luck”. I was told he was in meetings all day, called and left specific message and asked for a return call. Nothing as of 1800. I called again and was told he was gone for the day. Will call back tomorrow….. More