This review is based on the Burdick Hyundai Dealership and NOT their Toyota one.
The reason it's written here is that there is NO Burdick Hyundai Dealership listed under NY. How strange, eh? Must be that it costs the dealership a few bucks and/or they're getting too many negative reviews?
Anyway, this has to do with Mr. Burdick NOT honoring their $200 Internet Discount Coupon. I followed all their directions that were listed on their web site but...
In a nutshell: Negotiated a decent price on a 2008 Sonata and the salesman needed the insurance policy #/Co. I went out to my car to get it and found the $200 Discount Coupon on the seat, which I forgot to bring in with me initially.
I presented my Ins. stuff and the $200 Coupon but was told that I had to let him know ahead of time in order for this to be good. I said that's bs and to go talk to the Mgr., which I believe in this case was the owner, Mr. Burdick. Salesman said that the answer was no. Told him that nowhere on their website does it state that the coupon must be presented prior to negotiations. Didn't want to hear about, so I bit my tongue and accepted the deal, which will never happen again.
Additionally, this same salesman sold the car out from under me to soemone else and found another one but with a different interior and lacking some options. What? You see something wrong in this? Not these guys. Money first and ethics last.
I brought this to the attention of Mr. Burdick, Hyundai America and the Chairman and CEO of Hyundai in Soule, S. Korea.
Had a meeting with Hyundai's factory rep and she basically shrugged her shoulders and said that these two matters are out to their hands. And nothing was done about it. Nor do I believe that anything will ever be done about it.
To summarize, this Burdick Hyundai Dealership is one of the most unethical and unresponsive car outfits I've run across.
Needless to say, I, my relatives and friends will never buy a car - be it a Hyundai, Toyota, Chevy, etc. - from a Burdick Dealership again. Enjoy that extra $200 Mr. Burdick!
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