Reason for Visit: Sales
I recommend this dealer: Yes
My Review of Burdick Toyota:
In my quest for looking for a new car or a newer used car, my dad recommended to me Toyota. I had done a lot of research looking for cars and I saw a used Toyota at Driver's Village that looked like something I would like at a decent price. So I went down there with my dad and when we got there, we were greeted by a man standing in the parking lot who told us he would like to help, but was in training and to go inside for assistance. As we walked in we were met by the manager who was very nice and went to get a sales associate to help us. So he brings us this older man named Frank. We go out on the lot looking for Corollas and he was totally useless, especially when it came to talking prices. He didn't seem to know where any of the cars were that might fit what I was looking for, we went around to every car to look at the stickers. My dad asked how negotiable the prices were and all he kept saying is "well, we have them advertised for $14,500." (that included Toyota's $500 incentive) Finally I asked him if that's what he was telling me was the final negotiation and he said yes. (I know that's not really a bad price for a basic Corolla, but as a returning student the manager made it seem like we might be able to workout something more manageable). We then asked where the used car I saw online might be and he said he didn't know, but it might be in the "Used Mall". So we went over there, and there was NOBODY to help us. We actually had to interrupt people eating their lunch to point us in the right direction. Once I found the car, my dad didn't think the warranty was appropriate, so we just left.
I think if I had dealt directly with the manager or someone who was more with it than Frank, and if they actually had sales associates in the used car area my experience would have been better. I heard good things about them, but unfortuneately I can't say the same for this time around. However when I do decide I am truly ready for a new car I will probably give them another try.
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