Burleson Honda

Rachel in the service department had my Odyessey car washed, while Louis had the exact Accord LX 5 speed manual transmission I was looking for picked out based on a phone call earlier in the day. I expl washed, while Louis had the exact Accord LX 5 speed manual transmission I was looking for picked out based on a phone call earlier in the day. I explained that I would pay the sticker price, but that the accessories (pin stripes, locking lug nuts, trunk container, etc... were more than I wanted (an additional $1600)- Louis got that number down to $400. I still don't know why I have to pay for extras I didn't want. The finance man went to print out the loan at 1.9% and realized that 0.9% was just now available, so I saved an additional $500 in finance charges. More

My family and I visited Honda of Burleson several times. We were greeted by friendly, and courteous employees every time we drove onto the dealership lot, regardless if it was quiting time. Each employee we We were greeted by friendly, and courteous employees every time we drove onto the dealership lot, regardless if it was quiting time. Each employee we spoke with was very knowledgable about the Honda Product(s) and the dealership for which they are working. Honda of Burleson advertises that they offer a "Dealership experience worth talking about" and they do. Our New Vehicle Saleman, Don Lawson, (as well as Daniel Collins who filled in for Don in his absence)worked for us as opposed to just trying to sell us a car we didn't need, want or couldn't afford. As a matter of fact, we were very specific with what vehicle we wanted. They did not have that vehicle on the lot, however, they found one, and had it brought to Burleson the next day. Don has, and continues, to go beyond just selling us a vehicle. He continues to follow up with us, making sure we are fully satisfied. And he continues to answer our many questions about our new Honda Pilot. He doesn't pass us along to the service guy or some other person, he takes time out of his schedule, finds our answer and gets back to us in a timely manner. Dean Smith spent much time with us after hours on our first visit, sharing his knowledge of the Pilot as well as giving us a personal tour of the dealership, explaining along the way Honda of Burleson's philopshy and customer service practices. When it came time to finance, Chris Wilson was informative in all of our options. He was helpful in helping us select the right warranty/insurance package to meet our needs. Again, never making us feel that he was in a hurry to leave (as it was after hours once again) or that he was trying to sell us lots of "extras" that we did not need or want. We are very satisfied with our Honda Pilot, our salesman and sales team, and with Honda of Burleson. We not only did business with them, we have formed relationships with each of them. I feel like I should honk the horn everytime I drive by, just to say "Hi"! We will continue to recommend Don Lawson and the Honda of Burleson Team to all of our family, friends, and anyone else who is willing to listen. More

Upon arrival, I was not bombarded with multiple pushy salesmen, so already I was pretty comfortable here. Ben was very nice and upfront when answering any questions that I had and respected that I alread salesmen, so already I was pretty comfortable here. Ben was very nice and upfront when answering any questions that I had and respected that I already had an idea of what I wanted in mind. He was very knowledgeable of the car that I was interested in and helpful in finalizing my decision to buy it. The staff, overall, is very friendly and helpful. The dealership itself is very nice and brand new. Set up with many things to do while you wait and a kids' rooms, it is set up similarly to a Lexus dealership. I was very impressed with the dealership. More