About Us
Copyright 2014 DR Media Holdings, LLC
Search
Learn more

Burns Ford

2001 Charlotte Highway, Lancaster, South Carolina 29720
Sales: (803) 286-4414
Service: (888) 865-3303
Parts: (803) 286-4611

Makes: Ford|Service Center
 
Excellent
99% Recommend

Overall Rating 4.9

225 Lifetime Reviews

Write a Review
Call
Burns Ford Info
Hours
Amenities
About Burns Ford

Welcome to Burns Ford! Located in Lancaster, SC, Burns Ford is proud to be one of the premier dealerships in the area. Serving both Charlotte, NC and Columbia, SC regions and worldwide thru Internet Sales. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Burns Ford a good one – for the life of your vehicle. Burns Ford is a third generation family owned franchise...and proud to be the 2013 Dealer Rater Dealer of The Year....check out our reviews.... Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-868-3984 for your No-Obligation Internet Price Quote from our Internet Department

About This Dealer | Hours of Operation | Amenities

About Burns Ford Learn More

Welcome to Burns Ford! Located in Lancaster, SC, Burns Ford is proud to be one of the premier dealerships in the area. Serving both Charlotte, NC and Columbia, SC regions and worldwide thru Internet Sales. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Burns Ford a good one – for the life of your vehicle. Burns Ford is a third generation family owned franchise...and proud to be the 2013 Dealer Rater Dealer of The Year....check out our reviews.... Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-868-3984 for your No-Obligation Internet Price Quote from our Internet Department

Sales/Showroom

Monday 9:00 AM - 7:00 PM

Tuesday 9:00 AM - 7:00 PM

Wednesday 9:00 AM - 7:00 PM

Thursday 9:00 AM - 7:00 PM

Friday 9:00 AM - 7:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday Closed

  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Television
  • Vending Machines
225 Dealership Reviews
Filter Reviews By:


Reason For Visit
Service

"Service"

Service Department is great. Always friendly and has great customer service. Also enjoy the rewards for coming to the dealership,. for the money back and deals.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Sales (New)

"Really Easy"

I hate buying a car. But the time came for me to do it. If I had to purchase a new car, I picked the right place because Burns Ford is low pressure and quick. I feel I got a decent deal on a really nice car and the fact that I got my loan through Ford Credit at 0% interest didn't hurt either. The staff at Burns Ford is friendly and helpful. No phony stereotypical car salesman run around at all. If I ever have to do this again, I will come back to Burns Ford.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Service

"No problems - very satisfied "

They did a good job on all my PM that I had done (transmission fluid change) plus the new alternator fixed my charging problem- the 4 new tires are great.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Service

"Great Experience with Burns Ford"

I bring my vehicles to Burns Ford for service work. They do a great job. I will continue to recommend this dealership to friends, family, and Co workers. Thanks Burns Ford' David.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

Scott benner, Brandy


Reason For Visit
Service

"Service Quality"

My 2011 Ford Taurus Limited has had to be brought in for several repairs (some covered under extended warranty some not), as well as having regular oil changes. I have appreciated all the time and effort put into making my car run properly again. All the people mentioned have gone out of their way to help me feel welcomed and "at home" while I have had to wait for the servicing to be completed. Many Thanks! Ginny

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

The Mike who did the actual servicing of my car.


Reason For Visit
Service

"@010 Fusion Service Repairs"

Everything done to my satisfaction. Courteous and friendly staff. No qualms or complaints. I would recommend them to others. I have always been treated nicely at Burns Ford.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

Cannot remember the service dept guys name.


Reason For Visit
Sales (Used)

"It was too easy."

I found a car online on a Sunday night and within 18 hours, I bought it without ever going to the dealership. Within the first 2 hours of business Monday morning, I had a reduced price on the vehicle and an offer for my trade in from Levi. Within another 4 hours, the car was at my house to test drive and it hasnt left my possession since. Too easy. Thanks guys- a job well done!

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Service

"Burns Ford of Lancaster"

Firstly, this is the only dealership that I have been to that hasn't given me a hard time about bringing my dog along. All of the employees are friendly and I have never been pressured by a salesmen when I am looking to purchase a vehicle. For these reason, Burns Ford is the only dealership that I will do business with.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Sales (Used)

"My first ford"

Very friendly, courteous, and willing to work with me. The car was all that they said it would be. Trusted me enough to know that the check would be there in a couple of days.

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience


Reason For Visit
Sales (Used)

"Very Pleased"

Started looking for a pickup a few months ago. Used autotrader.com to save some driving. Visited a few dealers, test drove a couple trucks and narrowed it down to what we were looking for. Some dealerships were vague about their price, one tried the high pressure sale approach or another misrepresented what they had in stock. We kept searching inventory using autotrader then decided to increase the search from 100 to 200 miles away. Burns Ford had what we wanted but the distance kinda scared us. We made contact with them and asked for a price on the truck. They came back with a good price. Levi Jones was the salesman and he was very honest in the description of the vehicle. They even brought the pickup to my house with the promise if I didn't like it or it wasn't as he said they'd turn around no questioned asked. I NEVER left my house except when we test drove it. We HIGHLY recommend dealing with Levi at Burns Ford. Honest, excellent salesman. Terry & Brenda

More

Did you find this review helpful?

Yes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
1
...
1 - 10 of 225 results
Recently Reviewed Employees

Levi Jones

Internet Sales Manager

75 Lifetime Reviews

Read Reviews

Freddy Ivey

Business Manager

63 Lifetime Reviews

Read Reviews

Brian Heffernan

Sales Consultant

27 Lifetime Reviews

Read Reviews

Seth Miller

Customer Relations

17 Lifetime Reviews

Read Reviews

Paul Boan

Parts

33 Lifetime Reviews

Read Reviews

Danny Ferguson

Service Manager

4 Lifetime Reviews

Read Reviews

Kevin Padgett

Custom Finance Manager

24 Lifetime Reviews

Read Reviews

Danny Philbeck

Sales Manager

2 Lifetime Reviews

Read Reviews

Carl Raffaldt

Sales Consultant

41 Lifetime Reviews

Read Reviews

Tim Hinson

Parts Advisor

1 Lifetime Reviews

Read Reviews

Need a new car?

Cars for Sale By This Dealer
Sort By:
View All Inventory