Burnsville Toyota - Service Center

Great Service Andy is always a helpful advisor. Technicians are top quality. Waiting room pleasant and comfortable, Chocolate chip cookies an extra touch. Ride Andy is always a helpful advisor. Technicians are top quality. Waiting room pleasant and comfortable, Chocolate chip cookies an extra touch. Ride home much appreciated. More

Recall service The services were completed to my satisfaction. I will be bringing my vehicle back for any maintenance that is required. Thank you very much for a job The services were completed to my satisfaction. I will be bringing my vehicle back for any maintenance that is required. Thank you very much for a job well done. More

Exceptional service They were very efficient with the repair of the problem. They communicated well the progress of the repair.Very helpful with all my needs by getting They were very efficient with the repair of the problem. They communicated well the progress of the repair.Very helpful with all my needs by getting me to work. More

Excellent They were very efficient, I was in and out in under 30 minutes for an oil change and tire rotation. The 30 minutes included being checked in and chec They were very efficient, I was in and out in under 30 minutes for an oil change and tire rotation. The 30 minutes included being checked in and checking out. More

excellent care your guys have kept my highlander running for close to 150,000 miles and its still looks like new! I am very happy with the work they do on my highla your guys have kept my highlander running for close to 150,000 miles and its still looks like new! I am very happy with the work they do on my highlander! More

Started bad, ended great The only issue was that I did not know your service area had been remodeled. As such I drove to the door that I always have gone to for years. Then I The only issue was that I did not know your service area had been remodeled. As such I drove to the door that I always have gone to for years. Then I waited and waited. Somone said a person would be out soon...but the only 2 people behind the glass were on the phone which seemed like forever. Then another car drove in and a man got out and the rep hung up and came out to him. I heard him mention he had a 9:30 appt which I also did...but I'd been there 15 mn already (came early to have plates put on which were done). I interrupted and said I was there first so he did come over to me. He said no one had told him I was there...but I had been standing by the car the whole time trying to catch someones eye inside the glassed area. He explained that with the remodel I was in the wrong area. However, the right area to have plates put on...so he would go ahead and help me with my appt which was for 40,000 maintenance check. After this, all went well. It would have been nice if someone had told me that there was a new express area and that it was for maintenance and the old bays were only for repairs. As it was, I needed something done on a recall notice, plates put on as well as maintenance so am not sure where I should have gone anyway. Please don't tell me I have to go to both areas in the future. More

service technician was very helpful. My service tech was able to help me with my map/phone connection. He was very willing to help and had a positive attitude, no grumpiness or making me My service tech was able to help me with my map/phone connection. He was very willing to help and had a positive attitude, no grumpiness or making me feel "stupid." More

Friendly, prompt service Love Toyota in Burnsville. We have bought 3 cars from this dealership and love their non-pushy sales staff and friendly, helpful service. Also love Love Toyota in Burnsville. We have bought 3 cars from this dealership and love their non-pushy sales staff and friendly, helpful service. Also love the free oil changes and tire rotations on the first 25,000 miles! More

Happy tire rotation 😊, 25 minutes from in to out. Dave is the best. Got to sit in possible vehicle replacement, since I am bigger pre fitter is desiresable. 😊, 25 minutes from in to out. Dave is the best. Got to sit in possible vehicle replacement, since I am bigger pre fitter is desiresable. More

Excellent and friendly I am so happy with the product, Toyota Rav4. Service is always friendly, on time, and done well. Customer service from sales to maintenance is exemp I am so happy with the product, Toyota Rav4. Service is always friendly, on time, and done well. Customer service from sales to maintenance is exemplary. More