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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.9
702 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 702 reviews

June 15, 2024

Sale person was great to work with. Had problem getting paper and paying for car. Took long long time to get out More

by Jjpieper555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2024

So grateful to have John Bechtel and Byers Mazda to help us purchase this gorgeous metallic gray Mazda CX5! John was absolutely fantastic - the highest standard of customer service, extremely accommodating, More

by Rachael Eaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2024

The people at Byers Mazda go above and beyond to take care of their customers. They are professional, knowledgeable, friendly and helpful. This is why I keep coming back. I trust them from the sale throu More

by shellylbaker
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
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June 13, 2024

Friendly, helpful, knowledgeable. Got just the car I wanted with all the accessories. Highly recommended. More

by fredramsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 09, 2024

The experience of purchasing a car at Byers Mazda was very smooth. John listened to my needs in a new car and was very straightforward during the entire process. There was no pressure and he took extra More

by Julie W
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 06, 2024

We have owned 5 Mazda's over 40+ years and primarily taken advantage of Byers (and formerly Patrick) service. They have always done a fine job for a good price. More

by Zoomzoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Byers Mazda responded

Thank you so much for choosing us as your go-to service provider for the past 40+ years and for always giving us the opportunity to earn your business. We truly appreciate your loyalty and trust in our team at Byers. We are delighted to hear that we have consistently provided you with excellent service at a fair price. It has been an honor to care for your Mazda vehicles over the years, and we look forward to continuing this partnership for many more years to come. If there is anything else we can do for you or if you have any feedback or suggestions, please don't hesitate to reach out. Thank you again for your kind words and support.

Helpful
June 05, 2024

Fast, efficient, and answered my concerns. I love my Mazda and Byers helps me take good care of it. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Byers Mazda responded

Thank you for taking the time to review your experience with Byers, we are glad to hear that our team was able to address any concerns and provide efficient service for your Mazda. We are honored to be a part of helping you take good care of your vehicle. Your satisfaction is our highest priority, so please do not hesitate to reach out if there is anything else we can assist you with in the future. Thank you for choosing Byers!

Helpful
June 05, 2024

It was an easy buying experience for our new CX-5. Everyone was friendly and helpful, without being pushy. More

by LP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Wonders
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Jun 06, 2024 -

Byers Mazda responded

Thank you for choosing Byers as your dealership and for taking the time to share your experience with us! We are thrilled to hear that our team made your car-buying process easy and enjoyable. Our goal is to provide exceptional customer service without being pushy, so it's wonderful to know we succeeded in making a positive impression on you. Congratulations on your new CX-5 and welcome to the Byers family!

Helpful
June 02, 2024

We had a great experience with Byers Mazda. They were able to get us the car we wanted at a great price. Ray, our salesman, was awesome and super helpful. He was a genuine guy and didn't really More

by jr91392
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and leaving such a wonderful review! We are delighted to hear that you had a positive experience with our dealership and sales team, particularly Ray. He truly exemplifies our commitment to providing genuine and helpful service to our customers. It is fantastic to hear that we were able to get you the car you wanted at a great price. We take pride in offering competitive prices and helping our customers find their dream car without any unnecessary sales games. We appreciate your continued support and look forward to serving you for all your future car needs.

Helpful
May 31, 2024

I just wanted to say thank you to you and your Mazda dealership for an absolutely enjoyable car buying experience. This is the first Mazda we have ever bought but will not be the last. My wife lo More

by wtbrown00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Byers Mazda responded

Thank you for taking the time to share your recent experience at Byers with us! We are thrilled to hear that you had such an enjoyable car buying experience and that your wife loves her new CX30. Congratulations on your first Mazda purchase! It is heartwarming to hear that our team provided you with professional, courteous, and proficient service. Our goal is always to make car buying a stress-free and pleasant experience for our customers. We are also glad to hear that you appreciated the presentation of our dealership. We strive to create a welcoming and visually pleasing environment for all our guests. Thank you again for choosing Byers, we appreciate your time and patronage. We look forward to seeing you again in the future for any car needs you may have.

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