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Byers Outlet

Columbus, OH

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14 Reviews
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7077 E Broad St

Columbus, OH

43213

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December 08, 2023

This is the best experience I have had with a car dealership. The salesperson, Jerry Entingh was so professional and knowledgeable. I've called him since and he was extremely helpful. I would reco More

by bonnie koller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Entingh, Jerry
Dec 08, 2023 -

Byers Outlet responded

Thank you for your outstanding review of Byers Outlet, Bonnie. We are grateful that you chose to do business with us and appreciate your kind words. Jerry and our team strive to provide exceptional service and it's wonderful to know that we achieved our goal in earning your satisfaction. We take customer feedback very seriously, so thank you for recommending our exemplary service to other potential customers. Should you decide to purchase another vehicle with us in the future, please do not hesitate to reach out to Jerry or any member of our team if there is anything else that we can do for you. We look forward to working with you again!

April 01, 2023

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by toyzan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
larry
Apr 03, 2023 -

Byers Outlet responded

Hi, thank you for choosing Byers Outlet to purchase your new vehicle! We appreciate your business and are thankful for your review.

September 07, 2019

Always a pleasure The service department and I have established a great working relationship. They are always professional, and I feel they don’t talk down to me becau More

by Melody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 16, 2019

Will not call back to schedule service I have called everyday this past week trying to schedule service for my Mercedes. Left a message each day for “Dan” to call back and schedule service. More

by James Fornash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 21, 2019 -

Byers Outlet responded

James, We are sorry to hear that we have not contacted you back; however, we do not have any record in our system of you leaving any messages for Dan. Dan Queen is our Used Vehicle Service Manager and he is available directly at 614-552-5411. We are limited to the type of service we can complete with a Mercedes, but we would love to help any way possible. If you could please, send us an email with the best method to contact you to jwarvel@byersauto.com we will make sure you are contacted. Thank you, The Byers Imports Team

October 08, 2018

Jaguar XE purchase Overall experience was great. Scott was very helpful. There was some issue with my original order but Byers gave really good deal to compensate. I wil More

by B Save
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cramblett
Nov 28, 2018 -

Byers Outlet responded

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

August 25, 2018

Awesome experience Scott Cramblett was awesome. He asked us about our needs and answered are questions professionally. Everyone made us feel at home. We will be back. We More

by Monoka36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cramblett
Nov 28, 2018 -

Byers Outlet responded

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

July 12, 2018

Great service Scott was great - had to make a quick purchase and he stepped up with speed and accuracy on the info I needed to make the purchase. More

by LindaW62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cramblett
Nov 28, 2018 -

Byers Outlet responded

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

July 03, 2018

Years of excellent service at Byer's Imports, Columbus, Ohio Being a long time customer of Byer's Imports keeps me coming back after years of "Excellent Customer Service". First let me State there is no other de More

by Byer's Imports Jaguar Sales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cramblett, David DeMattis,
Nov 28, 2018 -

Byers Outlet responded

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

June 26, 2018

Great Purchasing Experience Although I pretty much knew the Jaguar model I was going to purchase, Corey provided a great overview of the standard and optional features availabl More

by TomCat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Fergus, Justin (handled finance/paper work)
Nov 28, 2018 -

Byers Outlet responded

Thank you for choosing Byers Imports! We are pleased to hear we could deliver an excellent experience for you!

May 02, 2018

New Car Purchase The purpose of our visit to the Byers automobile dealership was for me to purchase a new car for my lady friend, who has always preferred Jaguars. We More

by Frankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2018 -

Byers Outlet responded

Thank you for choosing Byers Imports, we are proud to hear we could deliver an excellent experience for you! We greatly appreciate your review and support!

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