CDJR of Leesburg - Service Center

Excellent Service I purchased my 2017 Jeep Renegade at Bill Bryan 2 years ago. Every time I have been there for service, it has been a pleasant experience. The latest I purchased my 2017 Jeep Renegade at Bill Bryan 2 years ago. Every time I have been there for service, it has been a pleasant experience. The latest service was May 28. It was time for an oil change, and I also had a recall letter. The oil change and multi-point inspection was performed right away. Gary explained that the recall on the fuel module would require me to leave my Jeep for the day. I was given the best of customer service. I love my Renegade and my Renegade loves the service it gets at Bill Bryan. More

Efficient, fast service I took my car in for oil, filter change and tire rotation on May 24,2019. The service advisor Peter was very courteous and explained what was going to I took my car in for oil, filter change and tire rotation on May 24,2019. The service advisor Peter was very courteous and explained what was going to happen and in what time frame. The service was completed sooner than expected plus the multi-point inspection result was reviewed with me. My tires were getting quite close to needing to be replaced. I was given a quote for replacing 4 tires which I could use to get comparative quotes. I didn't ask for the written quote it was given to me. I did later that day get a comparison at a tire store I had used previously and decided to come back to Bill Bryan for the tires. I am doing that tomorrow May 31. More

Oil cap I went to the service center on 12/19/18 for my 3rd oil change. The first oil change took over 4hrs. After a bad review, I was asked to return for a I went to the service center on 12/19/18 for my 3rd oil change. The first oil change took over 4hrs. After a bad review, I was asked to return for a better experience.Second was 45 mins. So 3rd oil change assummed would be fine. Drove my vehicle for three weeks. The whole time smelling what I thought was a little oil spillage. Finally returned yesterday to find out my oil cap was not replaced during oil change. My husband went up there after work to dispute the problem. Tech offered to clean our driveway? This mistake could and may have ruined my vehicle! I want better redemption! So angry. More

Warranty work. Not happy what so ever with the service department. First of all we have a 2017 Grand Caravan GT. We brought the van in because the a.c. doesn't seem Not happy what so ever with the service department. First of all we have a 2017 Grand Caravan GT. We brought the van in because the a.c. doesn't seem like it wants to go into max air recirculate. They don't see a problem with it. So I'm lieing? Needed a hinge front door finally after our 3rd trip going back they for the hinge on. He said he would wash the van or give us a break on parts or service. I asked for a break on an extra key fob. He came back and said if I buy this extra plan they offer than I could get a break on the fob. No I'm not spending hundreds of dollars to save $30 on the fob. That was our last trip there. Will never go back. We will go to Ocala for service. More

Service & Then Some Personnel were polite and professional. Service advisor kept me up-to-date. My Jeep was serviced with a detailed report provided and explained. My Personnel were polite and professional. Service advisor kept me up-to-date. My Jeep was serviced with a detailed report provided and explained. My driver’s door was had the protective coat reapplied because of accident- bodywork. Great job! More

The only place to take your vehicle for service . Where else can you go and get a Hot Dog while waiting for your vehicle to be repaired,popcorn, breakfast rolls, coffee, soda and a neat place to enjoy Where else can you go and get a Hot Dog while waiting for your vehicle to be repaired,popcorn, breakfast rolls, coffee, soda and a neat place to enjoy all of the above Thanks Bill Bryant for taking care of your customers. Jack Mitchell More

Great dealership and people I purchased my 2014 diesel Jeep at this dealership Tiffany the service advisor has taken care of it since it was new it currently has two hundred and I purchased my 2014 diesel Jeep at this dealership Tiffany the service advisor has taken care of it since it was new it currently has two hundred and fourteen thousand miles and is doing extremely well everyone at the dealership is outstanding More

Good experience Jose was a great help nice explained everything I needed for my truck very helpful nice person told me it would take 2 hours it was less then 2 hours Jose was a great help nice explained everything I needed for my truck very helpful nice person told me it would take 2 hours it was less then 2 hours More

Needed check on electronic symbol Engine emblem lit for.2 days. Called got an appointment next morning. All checked on less than 2 hours detailed explanations. Gary Hayes was very plea Engine emblem lit for.2 days. Called got an appointment next morning. All checked on less than 2 hours detailed explanations. Gary Hayes was very pleasant and professional and said to Call him directly should I have any more problems. I definitely recommend this dealership. More

Great experience I have brought my vehicle in three times since I purchased it. I like the idea of not having to make an appointment for routine service. It is fast I have brought my vehicle in three times since I purchased it. I like the idea of not having to make an appointment for routine service. It is fast and have my vehicle back quickly. More