CMA's Honda of Winchester
Winchester, VA
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My second purchase with Miller Honda and Jeremy Shifflett ..... there are not enough good words to say!!!!! I am a customer for life! Jo Jo is wonderful! And Jeremy Shifflett- YOU ROCK! ..... there are not enough good words to say!!!!! I am a customer for life! Jo Jo is wonderful! And Jeremy Shifflett- YOU ROCK! More
Awesome experience Shea Hockensmith is the man you want to see when you're ready for your next vehicle. He is by far the nicest and most honest salesman i ever had the Shea Hockensmith is the man you want to see when you're ready for your next vehicle. He is by far the nicest and most honest salesman i ever had the pleasure of doing business with. No hassle, no pressure no hagel. He explained the whole buying process ( price, fees, services etc) to us, that it made us feel at ease to buy our Honda Accord, from him. Thanks again Shea, we appreciate you! More
Honest Dealer - Great Car Buying Experience! Jeremy was so helpful walking us through the process and handling fair negotiations to purchase our Odyssey. The car was beautifully cleaned & inspect Jeremy was so helpful walking us through the process and handling fair negotiations to purchase our Odyssey. The car was beautifully cleaned & inspected so we knew the dealership knew what they were selling and fixed anything that needed to be worked on. The complimentary tank of gas and lifetime inspections were the icing on the cake. We were in and out without financing in 1 hour! More
second vechicle purchased It is very pleasant to go into a car dealership and not be pressured. Jeremy was very knowledgeable about the vehicles on the lot and listened to what It is very pleasant to go into a car dealership and not be pressured. Jeremy was very knowledgeable about the vehicles on the lot and listened to what we were looking for. He answered our questions clearly and helped with our trade in. Jeremy also explained various payment options as well as the lifetime Wrap service contract that we did purchase on both vehicles. He made the car buying process easy. We would definitely recommend purchasing a car from Miller Honda. More
Bought a 2016 Honda Civic EX-T, excellent experience Went in looking for a specific car. Jeremy Shifflett (sales) was very friendly and did not try to upsell me into something that I didn't ask for, and Went in looking for a specific car. Jeremy Shifflett (sales) was very friendly and did not try to upsell me into something that I didn't ask for, and answered all of my questions about the vehicle. He showed me estimated payments before agreeing to purchase. He took me over to finance where I met Jojo (finance) who managed to get me an even better rate than the original estimate. He also answered my questions about the extended warranty and financing options. An overall pleasant experience and I would highly recommend them. More
They will do whatever they can to find you the car you want They are extremely helpful and they will help you get the car you want and amazing associates everywhere in the dealership best Honda dealership ever They are extremely helpful and they will help you get the car you want and amazing associates everywhere in the dealership best Honda dealership ever More
Excellent Customer Service Nick did a great job working with us via email until we could get to the dealership. Best car buying experience we have ever had. Nick did a great job working with us via email until we could get to the dealership. Best car buying experience we have ever had. More
The best and easiest car purchase I have ever had!! I am a 45-year-old guy who has bout dozens of cars. My experience with the pre-owned department of Miller Honda was second to none. It was a hassle I am a 45-year-old guy who has bout dozens of cars. My experience with the pre-owned department of Miller Honda was second to none. It was a hassle free and xxxx near haggle free experience. Our Salesmen Stephen Fox could not have been better. J Toller, the pre-owned manager was a breeze to work with. If I did not give a hardy well done to Troy Jackson in finance, it would be a shame. My lovely bride is now riding around in her Pearl 2016 Yukon Denali and is loving it. Once again Stephen Fox was the consummate professional and his effort, passion and flexibility were greatly appreciated. More
Beware! Miller Honda negotiated with my wife and me several days for the new 2019 Honda Fit and actually ended up matching our best offer with no issue. With Miller Honda negotiated with my wife and me several days for the new 2019 Honda Fit and actually ended up matching our best offer with no issue. With the current situation the Fit inventory is in, we were surprised they could match the price, but were really excited. We had done our homework, test drove and contacted dealers in 4 states at this point, so to find a place with such a low price was great. We put money on the fit to hold it and told them we’d drive the 3 hours that weekend to finish the purchase. That’s when our nightmare began. This new car had scratches on the rear bumper, paint damage and white spots all over the driver side, which seemed to all be factory related issues. However, not one word was mentioned about these issues while we talked about and negotiated with them for this supposedly “new car” on the phone. To make matters even worse the same 2019 Fit has been added back to their website inventory hours after we left. They assured us they knew nothing of the damage, but considering they placed it back in their inventory, I believe they knew about the issues. With the car being back in the inventory they clearly lied to us when we were told they’d be sending it back to the factory for Honda to fix since we wouldn’t buy it. Which doesn’t seem possible if they are still trying to sell it. Main point, if you are going to go to Miller’s Autogroup make sure you check your vehicle for any damage. They obviously don’t inspect them when they come off the truck. If Miller’s does know of issues, they won’t tell you. Oh, make sure they don’t try to hit you with the exclusive Miller Honda group anti-theft warranty in your price either. It’s an optional thing they just try to slide in during pricing. We didn’t find that out until they had to try and match our best offer. Shady dealership! More
wonderful Our son, John, just purchased a used Ram from Miller Honda. Jeremy was the salesman, Jojo the finance guy. Over about a 24 hour period, the two of the Our son, John, just purchased a used Ram from Miller Honda. Jeremy was the salesman, Jojo the finance guy. Over about a 24 hour period, the two of them in conjunction with the sales manager worked very diligently and earnestly to work out acceptable, doable terms for purchase and finance. John had some difficulties to comply with but they did a great job delivering! They are very friendly, accommodating and respectable. Thank you! Our son Nathan purchased a used Civic from Jeremy and Jojo about 1 1/2 years ago with similar experience. We will definitely go back again! :) More