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Cadillac of Naperville - Service Center
Naperville, IL
58 Reviews
58 Reviews of Cadillac of Naperville - Service Center
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December 21, 2020
Where do I begin. I am at Cadillac regularly and I was recently there for service and they did NOT have any fresh bananas that I was counting on! Nor... marshmallows! They had hot chocolate (not the kind recently there for service and they did NOT have any fresh bananas that I was counting on! Nor... marshmallows! They had hot chocolate (not the kind I like) but who drinks it without the mallows! More
by kjdi
Helpful November 13, 2020
The service department representative, Christopher Halley met all of my request under the unusual virus circumstances that we deal with today. He preformed with a high degree of proficiency, personal Halley met all of my request under the unusual virus circumstances that we deal with today. He preformed with a high degree of proficiency, personally, professionally and responded to every question and the car was delivered on schedule. More
by adharlanjr
Employees Worked With
Christopher Halley
November 02, 2020
I was uncomfortable waiting for my vehicle. No social distancing, employees walking around the dealership without masks additionally, car wash was very poor. Probably won’t return until COVID safety proc distancing, employees walking around the dealership without masks additionally, car wash was very poor. Probably won’t return until COVID safety procedures improve More
by dkatschke
Employees Worked With
Don’t know
October 24, 2020
Great service The process was quick, the staff of very Great service The process was quick, the staff of very knowledgeable and helpful. The service manager was very attentive, friendly and accommodatin Great service The process was quick, the staff of very knowledgeable and helpful. The service manager was very attentive, friendly and accommodating. Would definitely recommend it to anyone that owns a Cadillac. More
by Miranda06miguel
Employees Worked With
September 01, 2020
Very professional service. I have taken my two Cadillac s several times for service and always been very satisfied with their service. Thomas and peers take good care of the customer several times for service and always been very satisfied with their service. Thomas and peers take good care of the customer More
by Hiranya
August 28, 2020
service was fine and service consultant was great I would recommend this dealership 4 service and sales very clean and comfortable would go back again recommend this dealership 4 service and sales very clean and comfortable would go back again More
by m.alagna
July 15, 2020
My car was taking in immediately as my service representative kept me up to date with updates on my vehicle. My car was washed and returned looking amazing. Love Cadillac of Naperville. representative kept me up to date with updates on my vehicle. My car was washed and returned looking amazing. Love Cadillac of Naperville. More
by Pbsmith3
Employees Worked With
May 29, 2020
Fantastic Service. Blake did a great job! He kept me up to speed throughout the entire process. He was polite and courteous. Really represented Naperville Cadilac well to speed throughout the entire process. He was polite and courteous. Really represented Naperville Cadilac well More
by TZ.com
Employees Worked With
May 01, 2020
I had a wonderful experience at Cadillac Of Naperville. The staff was very friendly and extremely helpful. Although, my vehicle needed service during the crisis of this Pandemic COVID-19 and they didn’t h The staff was very friendly and extremely helpful. Although, my vehicle needed service during the crisis of this Pandemic COVID-19 and they didn’t have a lot of staff working, they made me a Priority. Thomas Mack from the Service Department is AMAZING. He’s very professional and his customer service skills are exceptional. He’s very efficient and knowledgeable when it comes to helping customers. I highly recommend Cadillac of Naperville to anyone who already owns a Cadillac and their vehicle might need service or to anyone who may be looking to purchase a vehicle. They are amazing! Thanks Cadillac of Naperville!!!! More
by Sakeetha
Employees Worked With
