Caldwell Toyota

The sales staff were very perceptive of what my interest were. The finance experience was very accommodating.and the integrity of the dealership is a 10. were. The finance experience was very accommodating.and the integrity of the dealership is a 10. More

As a whole I’d say the dealership was 4 out of 5 stars. I showed up late on a Saturday night. Was paired up with Dartanyon Lovell. He knew so much about the truck I was looking at it really impressed I showed up late on a Saturday night. Was paired up with Dartanyon Lovell. He knew so much about the truck I was looking at it really impressed me. What impressed me even more was the few facts he didn’t know about the truck, he researched right then and there to get me the correct answers. He, the finance manager, and the sales manager all stayed late to get me my truck. The dealership closed at 7 yet we didn’t leave there till almost 8. Everyone was very polite and thanked me for my business. The only negative thing I can say about the business is the vehicle didn’t get detailed as well as I’d have expected. I brought it back on a Tuesday to get the finishing detail done to it…the dealership lost a star only because of the detailing the truck didn’t get. Otherwise it would have been a 5 star rating. I can’t speak highly enough of my salesman, Dartanyon Lovell. He was truly helpful with me understanding the truck’s abilities and limitations before the sale. You should go by and let him show you a vehicle. You will be impressed also. More

My experience began with a late, Sunday-night email to let the dealership know I was coming in the next morning to look at a particular vehicle I saw on the website. I received a response the same night f let the dealership know I was coming in the next morning to look at a particular vehicle I saw on the website. I received a response the same night from Mr. John Moore - WOW. We were off to a great start! My interaction from there kept getting better and better. When I arrived, John already had the vehicle pulled aside, ready for me to see. Each person I encountered had a smile and was incredibly helpful. John worked his magic, and I came home with my Acadia. From the first email, to walking into the dealership, to F and I, I was never - I repeat - NEVER pressured, I was treated like my business was important to everyone, and I was relaxed, not on edge at all! Although I live over an hour away, I will be back for service and future purchases because of the kindness I experienced. Thank you, John and everyone at Caldwell Toyota, for such an easy, smooth experience! More

We bought a 2024 Camry . The finance Man found out that we did not want to buy the extended warranty and Actually slammed his computer shut and tossed it aside in anger. We The finance Man found out that we did not want to buy the extended warranty and Actually slammed his computer shut and tossed it aside in anger. We We drove two hours to do business with them , and we got there at six o'clock on a Fri. The dealership closed at 7, and they kept literally checking their watches. What happened to the good old days when salespeople realized what an enormous purchase a new car was and were appreciative to the customer for doing business with them? Very shocked how we were treated about the extended warranty especially . More

Danny Pierce was great to work with. He listened to my needs, and showed me the various options on his lot with patience and good advise on each model. I was never pressured, and the p He listened to my needs, and showed me the various options on his lot with patience and good advise on each model. I was never pressured, and the purchase process was seamless. Sean Hardcastle, Finance Manager made the final paperwork process quick and easy as well. I would recommend the team at Caldwell Toyota for your next buying experience. More

This dealership will lie to your face. The manager and salesmen are shady. We won’t be back! The manager and salesmen are shady. We won’t be back! More

I bought my daughter a 2010 528i. I was more than fair on the price and later found out the features they advertised were untrue. They also did not disclose the fact they had some wor I was more than fair on the price and later found out the features they advertised were untrue. They also did not disclose the fact they had some work done on the engine, which has now failed! They knew we’d be left holding the bag and didn’t care. That’s just unscrupulous Behavior!! Down right thieving!! More

Satisfied customer Customer service is alive and well at Caldwell Toyota in Conway, AR! Service manager, Adam Lamb, went out of his way to make sure our vehicle was take Customer service is alive and well at Caldwell Toyota in Conway, AR! Service manager, Adam Lamb, went out of his way to make sure our vehicle was taken care of to meet our satisfaction. We had a problem w/ our two front doors retaining water. He went out of his way to correct this. He was polite, courteous, and very sympathetic to our distress of this problem. His main goal was to fix our new Rav 4 Adventure and make us happy customers! He couldn't have been more helpful! We will definitely remain customers of Caldwell Toyota. It is so nice to have a manager who genuinely cares! Sincerely, Jack and Tami Snider More

We just purchased a 2020 highlander with Joel Tomlinson and we had the best experience. He’s your guy if you’re looking to buy :) and we had the best experience. He’s your guy if you’re looking to buy :) More

Danny Pierce was awesome, very knowledgeable and helpful. We drove 2 and a half hrs to look for a truck and drove away with a new Tacoma! Thank you Danny! We drove 2 and a half hrs to look for a truck and drove away with a new Tacoma! Thank you Danny! More