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Camelback Hyundai

Phoenix, AZ

2.9
756 Reviews

1500 E Camelback Rd

Phoenix, AZ

85014

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Showing 756 reviews

December 13, 2022

I received an email response from Hyundai that my dedicated product specialist would be Kassem Swaidan. I replied what I was looking for, that I am looking nationwide, paying cash, with NO timeline. More

by C. Carlson
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Kass Swaidan
November 04, 2022

wth, 4 hrs waiting to get 4 tires with a scheduled appointment! I have used this service for years and will be looking for a new place since they are not focused on providing decent service. More

by eskieowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Nov 08, 2022 -

Camelback Hyundai responded

We’re disappointed to hear you felt your service took longer than expected. We appreciate your patience as staffing/parts issues have caused our appointment times to unfortunately be longer than usual. We want to address your concerns further to see if we can do anything further, please reach out to Tammy Jarrin in our Customer Service Department at 602-249-1133 at your earliest convenience.

October 04, 2022

Avoid the service center at all costs. My car had a warning light to have the turn signal checked so I brought it in, they evaluated it, and determined they need to replace the turn signal More

by Daniel Day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul (Service Manager)
September 16, 2022

He was taught the old way of pretending to drive the vehicle you have interest in. Terrible customer service and lied to upper management about a verbal agreement. If there's X amount of good car salesm More

by seanclnl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Disney
September 16, 2022

This has been the worst experience of my life. This dealer is shady, unprofessional, and doesn't care if they skirt the lines of the law. First they say a part is covered and 2 days later it's not More

by seanclnl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Disney
August 28, 2022

Jarvis and Tyree made the car buying process a breeze! They did an amazing job and would definitely recommend them! More

by LJDUB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvis Newman, Tyree
Aug 30, 2022 -

Camelback Hyundai responded

Thank you for the positive review!

August 17, 2022

They did an amazing job helping us. Shadeed definitely went above and beyond. We didn’t have the bed credit but he helped us with everything to get our vehicle. Definitely recommend sha More

by David.acosta93a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shadeed Monroe
Aug 18, 2022 -

Camelback Hyundai responded

Thank you for the positive review!

August 17, 2022

This dealership was amazing to work with. Jarvis Newman, my financial consultant, listened to my concerns and amazing to work with. Noah Moore, my sales manager, did a great job meeting my ne More

by kspils
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvis Newman, Noah Moore
Aug 18, 2022 -

Camelback Hyundai responded

Thank you for the positive review!

August 13, 2022

Will do anything to get you there. Really shady. Clearly has a pattern of telling people a car is there when it is not. Don’t trust the postings on here from this dealership like I did More

by softball2022
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis
Aug 18, 2022 -

Camelback Hyundai responded

We strive to provide our customer with up front, clear communications regarding our inventory. Our website indicates if our new inventory is in stock or in transit to the dealership. Our used inventory does move fast due to demand and we do our best to ensure it’s as up-to-date as possible. We’re disappointed to hear you had a communication issue with our team and we would like to speak with you to get some additional information to address your concerns. We are unable to identify you by this screenname so please contact Tammy Jarrin in our Customer Service Department at 602-249-1133 at your earliest convenience.

August 13, 2022

1st thing Mr. Maurice "Mo" O'Field, my sales manager was amazing, professional, very easy to work with, explained everything to me, very kind, focused and most imp More

by dmr.hi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvis Newman Finance , Maurice "Mo" O'Field
Aug 15, 2022 -

Camelback Hyundai responded

Thank you for the positive feedback!