38 Reviews of Camelback Subaru - Service Center
excellent service/dependable, honest first rate auto care em I wrote this review because i generally trust the recommendations i get at this dealership. i purchased my car here as the dealership was closing for I wrote this review because i generally trust the recommendations i get at this dealership. i purchased my car here as the dealership was closing for the evening. after shopping all day test driving different cars and watching the salesmen and how much time they were willing to take to answer my questions and explain the vehicle to me, i knew this mazda dealership was the place for me. incidentally, all the other various car dealerships called me the next day asking me to come back in and talk with them. when it was convenient for them, not me. i closed this deal pretty late that night, not really negotiating price, but asking more about the warranty and the features available on the cx-5 crossover. i never have for one minute regretted this purchase. Who knew I would actually find Iian, your service manager my go to for any thing my car needs. thank you for giving me, the peace of mind in knowing mazda feels they are there to help me, not that i am there to help them. i recommend your cars and your dealership to everyone i meet. i don't think people believe me. i've bought a lot of cars, even drove a benz for many years. mazdas are more fun. can't we all use a little more fun? thank you mazda. More
Fast & curteous When I got my car back , it was clean as a whistle, both inside & outside. Also it drove as if it were a new car , fast & smooth.i can't say enough ab When I got my car back , it was clean as a whistle, both inside & outside. Also it drove as if it were a new car , fast & smooth.i can't say enough about the staff, they were helpful as could be, answering any questions I had and suggesting any work that needed to be done at a later date. Thank you Sincerely, Wynnard Normand More
Great service Kyle is awesome. He's attentive, responsive, honest, and thorough. Could not ask for more! He knows my entire family by name, and treats us like frien Kyle is awesome. He's attentive, responsive, honest, and thorough. Could not ask for more! He knows my entire family by name, and treats us like friends. More
Excellent service have been coming there for years. Our service has always been first class, our service rep. is excellent. He always keeps us informed about the service, if anything extra is needed Our service has always been first class, our service rep. is excellent. He always keeps us informed about the service, if anything extra is needed explains well and always has an estimate of cost of repairs, which we appreciate very much. More
Poor Service This is a review of Camelback Subaru Service Department. I had no issues from the sales department and bought 2 vehicles from Amy Dudley 6 months apar This is a review of Camelback Subaru Service Department. I had no issues from the sales department and bought 2 vehicles from Amy Dudley 6 months apart. Most if not all manufacturers give you free service for a period of time when you buy a new vehicle. This is so that you gain confidence and trust in the brand and Service Department and will continue to bring your vehicle to them when it is out of warrant and when service is needed and you pay for it (and buy more cars). I have 30+ years in the industry as a technician and a trainer for a manufacturer that is beyond my ability to afford. I will state that, when done properly, you get a better quality of service from the dealership than from private shops because the technicians should have better training and availability to bulletins concerning the specific make. CB Subaru even after repeated conversations asking why my tires were not inflated properly or fluids were not filled still gets it wrong after almost 3 years. Now that I am paying for my services I will be taking my vehicles elsewhere, I cannot trust they will do what is supposed to be done for the money I pay. More
Excellent Customer Serive To be honest: in the past, servicing my vehicle at a local dealership would never been one of my options. But I remember the very first time when I de To be honest: in the past, servicing my vehicle at a local dealership would never been one of my options. But I remember the very first time when I decided to bring in my vehicle to troubleshoot a transmission issue. This was after being pushed back and forth from other locations, being misinformed about the actual issue at hand. But not to bore you with words, I brought my vehicle at Camelback Subaru to have it inspected for the issue mentioned above and I was very satisfied with the results. I couldn't say that I was happy with my new expenses that I was going to be facing but, it was an honest diagnostic and with that I was able to invest in fixing the issue, knowing what it was instead of playing the guessing games. I have always worked with Kyle Schutte and my experience with him has always been praiseworthy. He's very knowledgeable, he knows and understands my type of car and he's determined to get the work done at customer's expectation and satisfaction. Since then, I always bring in my car to be serviced because I know for a fact that it will get serviced to my expectations and satisfaction. So I thank the whole team for caring for my car and me as a driver, because, my safety in that car when I'm driving it depends on the overall safety of the vehicle itself. More
Exceptional Customer Service from start to finish! Todd Hayes and Kyle Schutte completely handled my situation. My Subaru Forester was inoperable, I was on a long distance driving trip and home was in Todd Hayes and Kyle Schutte completely handled my situation. My Subaru Forester was inoperable, I was on a long distance driving trip and home was in California. Both Todd and Kyle saw to it that my car was repaired within 5 days ..(engine was still under Warranty) and they had my auto shipped back to me in California with no up front out of pocket costs, with the exception of one night local hotel stay and rental car back in Los Angeles. I will be submitting those expenses to Subaru , but ....Car drives great ...Great work Guys....Thanks...Outstanding Customer Care and Service. R.Blumberg (Berkeley, CA) More
Great place to do business Friendly place to do business. No waiting and work done in a professional manner. All of the amenities you would expect while waiting. I would recomm Friendly place to do business. No waiting and work done in a professional manner. All of the amenities you would expect while waiting. I would recommend calling Kyle for all of your service needs. More