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Campbell Ford

Niles, MI

4.7
2,268 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,268 reviews

November 15, 2025

Our technician was on time, explained what we needed and completed the job very quickly. More

by JKCROUCH
Recommend Dealer
Yes
Nov 15, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

November 15, 2025

Even though I sent them on a difficult search for the vehicle we wanted they came through for us. Ronnie did everything we asked. Thanks Ronnie and Campbell ford. More

by 0492vs
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Bogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Campbell Ford responded

Here at Campbell Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 15, 2025

Really good job on the repair. There was good communication and everything was as they said. More

by REFLECTIONSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

November 13, 2025

Corey was fantastic. Located the exact car we wanted and got it in the next day. He also went way above and beyond and drove the car I arrived at the dealership in home f More

by Luke.stavole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Campbell Ford responded

Here at Campbell Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 13, 2025

Ronnie did an excellent job at explaining everything very well and got me a great deal on a great truck and was very knowledgeable. The overall experience was awesome and I felt very comfortable. More

by jskalla1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Bogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

November 12, 2025

Colin is easy to work with and makes things happen Plus the dealer ship is close to where we live More

by tigheski
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
Nov 12, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2025

Exceptional service! I would highly recommend Ronnie and Campbell Ford for your next vehicle purchase! More

by Stwahlstrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Bogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Stwahlstrom responded

Exceptional service! I would highly recommend Ronnie Bogle and Campbell Ford for your next used or new car purchase!

Nov 11, 2025 -

Campbell Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 11, 2025

Very good quality body repair work. It just took quite a bit longer than estimated More

by rakuntz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Metcalf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

November 11, 2025

Asked what pressure tires should be, they said 40. Got truck back from service they were at 35 More

by john.m.hanson41
Recommend Dealer
Yes
Employees Worked With
Colin Daly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
Nov 12, 2025 -

Campbell Ford responded

John, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 08, 2025

Great experience! Austin took really good care of us and would definitely recommend! Thank you! More

by MollA.*ST24
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Davey
Nov 09, 2025 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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