Austin Davey
Austin Davey at Campbell Ford
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Austin Davey

Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.7
84 Reviews
4.7

84 Reviews

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84 Reviews of Austin Davey

April 25, 2024

Dealership Rating
Employee Rating

Service Mgr Austin was very nice and went above to make arrangements for service when he saw I was a firefighter. There was a problem with the vehicle not being picked up at the correct time. Had to call t More

by gregoryd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Campbell Ford responded

Gregory, thank you very much for your response. I can understand your frustrations with the breakdown in picking up and returning your vehicle. Feedback like this is how I better my team and furthermore future guest. I hope you give our pick up and delivery option another shot going forward, as I can assure you it will be a much better experience. Thanks again and have a great weekend. Austin Davey Service Manager

April 12, 2024

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They were able to complete my service quickly and were able to solve a problem I had. More

by BATTALION307
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

April 10, 2024

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Employee Rating

Friendly, knowledgeable, & always available for service. Will answer questions when asked & makes sure we are satisfied with the reply More

by bwalkerrn
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Jason Ziesmer

Apr 11, 2024

Campbell Ford responded

Thank you for the review, we are glad to hear you had a great experience here at the dealership!! Thank you! Abigayle Johnson, Business Development

April 04, 2024

Dealership Rating
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Everyone from sales service and body shop are exceptional. Service keeps you updated on where they are with repairs. Body shop did a great job with the detail. Erik is a great sales person. He he More

by Cdford
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Erik Blad, Vincent Hernandez , Jacob Dawson

Apr 04, 2024

Campbell Ford responded

Thank you for taking the time to leave us an AWESOME 5-Star review. We are glad you had a great experience here in our service department, and with Erik Blad, your sales professional. We hope to see you again whenever you need any other maintenance, parts, collision, or sales needs! Abigayle Johnson, Business Development

Apr 04, 2024

Cdford responded

Great Job! Erik; Austin; Jacob; Vincent! Exceptional group! Keep up the good work. It was a pleasure working with all of you plus the Body Shop for doing an exceptional detail on my 150!!!!

February 15, 2024

Dealership Rating
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Great Service, thank you. On time, quick and very pleasant, I will always use this service moving forward More

by RESTEPHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Dawson

Feb 16, 2024

Campbell Ford responded

Thank you for takinjg the time to leave us a PERFECT 5-Star review!! We're pleased to heat that you had a great experience in our service department and we are so glad that Austin Davey, your service writer , was able to take care of you. We hope to see you again whenever you need any other maintenance, parts, collision or sales needs! Kait Genge, Business Development Manager

January 18, 2024

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Everything went very good. clean shop, good people. and good coffee . Free car wash. Didnt take long. More

by DGROENEVELD002
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez , Tony Coshow, Jacob Dawson, Judy Dawson, Moe Simon

Jan 18, 2024

Campbell Ford responded

Thank you for taking the time to leave us a PERFECT 5-Star review!! We're pleased to hear that you had a great customer experience in our service department, and that everything went very good. We hope to see you again whenever you need any other maintenance, parts, collision or sales needs! Kait Genge, Business Development Manager

January 16, 2024

Dealership Rating
Employee Rating

These Guys ROCK and the Service Level Is BAR NONE ! !! I will Buy my Retirement Vehicle from Campbell !!! More

by JFOSTER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez , Tony Coshow, Jacob Dawson, Judy Dawson, Moe Simon

January 16, 2024

Dealership Rating
Employee Rating

Always great customer service . Very professional and personable. Jacob does a great job on our vehicle . More

by Bsgodschild68
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez , Tony Coshow, Jacob Dawson, Judy Dawson, Moe Simon

January 16, 2024

Dealership Rating
Employee Rating

They have always been excellent and reasonably priced when needed to service my vehicle and they go above and beyond I had a recall and could not get my truck to them so they sent a tech to my home and p More

by vetoloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer, Ron Metcalf, Vincent Hernandez , Tony Coshow, Moe Simon

January 16, 2024

Dealership Rating
Employee Rating

They were very easy to deal with and very accommodating and great service department for my six mont check up and oil change. More

by CALDERONE1404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Jack Bell, Vincent Hernandez , Tony Coshow, Jacob Dawson, Judy Dawson, Moe Simon

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