Campbell Ford

The process could not have been any easier. Thank you Jason for an amazing experience. Thank you Jason for an amazing experience. More

Communication has been very good between me and each contact at Campbell Ford in Niles contact at Campbell Ford in Niles More

Alex was great. We’ve had the mobile unit for oil changes and brake work. Love the service We’ve had the mobile unit for oil changes and brake work. Love the service More

Trena coordinated 2 different recalls for our fleet vehicles and it couldn't have been easier. She was friendly, super knowledgeable and was able to help us coordinate 2 different appointment dates to vehicles and it couldn't have been easier. She was friendly, super knowledgeable and was able to help us coordinate 2 different appointment dates to address the issues. Alex, the tech, who came out was also great. Kept us informed, let us know on the spot any issues he found. Overall great experience More

An amazing service, the convenience of them coming to you is really nice, will absolutely use again in the future is really nice, will absolutely use again in the future More

I Can really get used to this mobile mechanic service. It’s super convenient. Zach was courteous, super chill and knowledgeable. Thank you. It’s super convenient. Zach was courteous, super chill and knowledgeable. Thank you. More

They listened and accommodated us with what we needed. We have bought another car from Campbell Ford and will continue to do so. We have bought another car from Campbell Ford and will continue to do so. More

I can’t say enough good things about my experience at Campbell Ford! Buying a car is a big decision and they were gracious, helpful and a pleasure to deal with. Campbell Ford! Buying a car is a big decision and they were gracious, helpful and a pleasure to deal with. More

Mr. Vincent was wonderful and consistently communicated every step of the way with our repair for our vehicle. He should be recognized for his hard work of going above and beyond! every step of the way with our repair for our vehicle. He should be recognized for his hard work of going above and beyond! More

I’ve had a mobile unit come out twice to do recalls. I was offended when it was suggested that we had rodents damage to my Bronco. I took it to our regular mechanic and there was zero rodent damage. It I was offended when it was suggested that we had rodents damage to my Bronco. I took it to our regular mechanic and there was zero rodent damage. It put up an error code that suggested the old battery shorted out the battery and of course we did not have to pay for an inspection as I was told ford would need to do. Instead our mechanic has earned our trust and business and will be replacing our blower. Also the settings were changed on the Bronco and that was draining the battery. Our mechanic had our settings documented. And it matches a previous mechanic notes… I had to get it reset to our settings. Sadly we’re not going to trust ford to service our vehicle at least in this area. Niles and Dowagiac get poor ratings from us. So please don’t bother recommending them come out again. We had Moe and Cody (I’m not sure if the second name is correct) and Cody was the one who suggested the rodent damage. I expect my vehicle to be in at least as good as the condition it as in prior or better, opting to charge me for messing up my vehicle is not a way to earn my trust and business. I have all of this documented, so please do not insult me. Oh and our mechanic is a certified Ford mechanic, so he can do any further recalls. Have a nice day. More