Cannon Ford of Starkville

On April 6, 2026 I bought 4 new installed tires. On April 8, 2026 I went back to the dealership thinking that I didn’t receive the tires that I had agreed to buy. I spoke to Mr. Kevin whom sold On April 8, 2026 I went back to the dealership thinking that I didn’t receive the tires that I had agreed to buy. I spoke to Mr. Kevin whom sold me the tires. Mr. Kevin researched my concern and then personally investigated my complaint. In the end I was incorrect and apologized to Mr. Kevin and his Supervisor Management Staff. The sales team were very diligent and eager to satisfy my concern. My patron was reinforced by the team’s professional and personal support. I highly appreciate Mr. Kevin Poe’s attention to detail and willingness to help. Thanks Cannon Ford for an outstanding job and staff. Admiral Kirk S. More

Awesome experience! Go see Les Alexander for all your car needs! You will not regret it. Go see Les Alexander for all your car needs! You will not regret it. More

Kirk & Courtney could have been better. Very professional and knowledgeable. I highly recommend this dealership and particularly both of these people. Shane, the service manager, was the p Very professional and knowledgeable. I highly recommend this dealership and particularly both of these people. Shane, the service manager, was the person who referred us. Definitely they work as a team! Most pleasant car-buying experience ever! More

I have bought a lot of vehicles. The one thing I dread is going to a dealership to purchase one. And you know what I mean about the stress it causes. However… Les, Carley, and Holly The one thing I dread is going to a dealership to purchase one. And you know what I mean about the stress it causes. However… Les, Carley, and Holly made this purchase the best experience ever. It was easy. I had my grandkids with me and it was just a great experience. It didn’t take all day. They helped me with what I wanted and they made me feel like pleasing me was their first priority! Everyone was so friendly and laid back. It was worth the 2 hour drive. And I will do another 2 hour drive for my next vehicle. I am a customer for life. Thank you all for being so awesome!! Angie More

Ann & Holly are The Best! Made it Fun, Professional seamless. Takes your phone calls right away. Goes above & beyond to help in Anyway. Had the best experience with them Made it Fun, Professional seamless. Takes your phone calls right away. Goes above & beyond to help in Anyway. Had the best experience with them both. More

If I could give this zero stars I would. They had my vehicle for over a month and never fixed it. Zero communication. I had to pull teeth to get them to return my calls and I had to initi They had my vehicle for over a month and never fixed it. Zero communication. I had to pull teeth to get them to return my calls and I had to initiate the research on my own vehicle's issues with Ford. I have NEVER had such an awful experience in my life. They didn't seem to care at all and in the end, lied to my insurance company as well. AVOID AT ALL COSTS!!! More

Service Advisor Kasey Ackins is a very professional and knowledgeable individual. He is to be commended on the way he communicated with me when my vehicle was out of service. Also, Technision Cameron Hitt knowledgeable individual. He is to be commended on the way he communicated with me when my vehicle was out of service. Also, Technision Cameron Hitt also to be commended on his knowledge that he showed me during the time that I communicated with him. These two professional young men are keepers. Kudos to the both of them, Master Sergeant Lawrence S. Lee, retired USAF. More

Never trust this dealer! Don’t buy from them. They are liars . We were in hurry to buy a car half year ago. We trusted them and bought a used car from them. They said there is nothing wrong with the car and to . We were in hurry to buy a car half year ago. We trusted them and bought a used car from them. They said there is nothing wrong with the car and told us there is a flashed light that is just a signal of car is working. Later we found that the light is indicating there is something wrong with the engine and we need to spend over 3000 dollars to change the transmission. And it is dangerous if we don’t change. More

Being deceived They sold bad used car without telling me there was a transmission issue with that car (they knew it because the engine check light was on and they to They sold bad used car without telling me there was a transmission issue with that car (they knew it because the engine check light was on and they told me that was oil change light and they manually turned if off). I spent over $3000 change for a new transmission and repairman said that’s really dangerous for deriving this bad car. Please keep in mind that they told a lie to me, they can also tell a lie to you; they didn’t care about my safety and life, they don’t care yours as well. More

Fan noise I called to schedule an appointment to bring in my truck for heater fan noise. I was scheduled They promptly looked at my truck, fixed a recall and I called to schedule an appointment to bring in my truck for heater fan noise. I was scheduled They promptly looked at my truck, fixed a recall and I was done. No parts needed. More