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Capital City Honda

Sacramento, CA

4.6
528 Reviews

3630 Fulton Ave

Sacramento, CA

95821

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528 Reviews of Capital City Honda

September 07, 2023

Service was great. Quick, easy, and affordable. It’s nice they send you a video of them inspecting your vehicle too so you can really see what is going on. Very transpa More

by Justnunn68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 22, 2023 -

Capital City Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 07, 2023

Capitol City Honda always provides excellent customer service. Plus, they are conveniently located off of I 80. More

by Kate Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 17, 2023 -

Capital City Honda responded

Thank you for the Five-Star review and for choosing Capital City Honda. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 07, 2023

Great dealership that goes out if it’s way to provide quality timely service. Staff is very professional and friendly. More

by mcarrin102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKnight
Sep 21, 2023 -

Capital City Honda responded

We are thrilled to hear that you find Capital City Honda to be great, providing quality and timely service, with a professional and friendly staff. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 06, 2023

I worked with Mike McKnight and he was excellent to deal with. He was friendly, efficient and knowledgeable. I know that I will readily return for any additional services I may need due to his work. More

by Bstadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKnight
Sep 23, 2023 -

Capital City Honda responded

We're happy you found our staff to be so supportive during your experience here at Capital City Honda.

September 06, 2023

Service was very good. . the only slight imperfection was the somewhat lackadaisically of the outside staff when my car was released . 1. I was not acknowledged 2. Keys More

by d.rasul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha
Sep 25, 2023 -

Capital City Honda responded

Thank you for taking the time to share your feedback. It's quite disappointing to me that you had a great experience all the way up to the very end where we dropped the ball with a simple good bye and show of appreciation which is something we expect from our team members. Your feedback is appreciated and will affect the way we perform directly. Devin Smith General Manager 916-514-4001

September 06, 2023

Quick and informative maintenance service. Appreciate professionalism and the agent taking the time to giver vehicle needs. More

by victoria_latour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 09, 2023 -

Capital City Honda responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 04, 2023

The service was awesome, my Honda pilot's 90 day inspection was completed and repairs were communicated to me effectively. The repairs were fixed in time. More

by Sangeeta Prasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 07, 2023 -

Capital City Honda responded

The service was awesom

Sep 08, 2023 -

Capital City Honda responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 04, 2023

I have been taking my car to be serviced here for five years… I’ve had a couple of extremely minor complaints… Nothing is perfect in this life… But overall… I’ve been very very pleased with every aspect o More

by Craigmartinsvoice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recall
Sep 10, 2023 -

Capital City Honda responded

We are glad we could help!

September 04, 2023

The service was awesome, my Honda pilot's 90 day inspection was completed and repairs to be done, were communicated to me effectively, and fixed in time and as described. More

by Sangeeta Prasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
September 02, 2023

Customer service is exceptional; service depth always comes through with timely delivery. Love free Uber ride More

by kathy.schnabel423
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phan Vue and Austin
Sep 06, 2023 -

Capital City Honda responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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