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Capital City Honda

Sacramento, CA

4.6
534 Reviews
Call Dealership (916) 514-4085

3630 Fulton Ave

Sacramento, CA

95821

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534 Reviews of Capital City Honda

September 06, 2023

Service was very good. . the only slight imperfection was the somewhat lackadaisically of the outside staff when my car was released . 1. I was not acknowledged 2. Keys More

by d.rasul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha
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Sep 25, 2023 -

Capital City Honda responded

Thank you for taking the time to share your feedback. It's quite disappointing to me that you had a great experience all the way up to the very end where we dropped the ball with a simple good bye and show of appreciation which is something we expect from our team members. Your feedback is appreciated and will affect the way we perform directly. Devin Smith General Manager 916-514-4001

September 06, 2023

Quick and informative maintenance service. Appreciate professionalism and the agent taking the time to giver vehicle needs. More

by victoria_latour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Sep 09, 2023 -

Capital City Honda responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 04, 2023

The service was awesome, my Honda pilot's 90 day inspection was completed and repairs were communicated to me effectively. The repairs were fixed in time. More

by Sangeeta Prasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 07, 2023 -

Capital City Honda responded

The service was awesom

Sep 08, 2023 -

Capital City Honda responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 04, 2023

I have been taking my car to be serviced here for five years… I’ve had a couple of extremely minor complaints… Nothing is perfect in this life… But overall… I’ve been very very pleased with every aspect o More

by Craigmartinsvoice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recall
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Sep 10, 2023 -

Capital City Honda responded

We are glad we could help!

September 04, 2023

The service was awesome, my Honda pilot's 90 day inspection was completed and repairs to be done, were communicated to me effectively, and fixed in time and as described. More

by Sangeeta Prasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
September 02, 2023

Customer service is exceptional; service depth always comes through with timely delivery. Love free Uber ride More

by kathy.schnabel423
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phan Vue and Austin
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Sep 06, 2023 -

Capital City Honda responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 31, 2023

I was there for an oil change and Austin was very helpful and professional. I Highly recommend this establishment. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin smith
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Sep 04, 2023 -

Capital City Honda responded

We are thrilled that Austin provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 31, 2023

Friendly and quick service. Sales man Chad was extremely professional and courteous. Very nice experience More

by jpcarter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad, Patrick
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Sep 04, 2023 -

Capital City Honda responded

We are thrilled that Chad provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 31, 2023

Mike, the adviser, was helpful and good. He was also able to give loyalty discount. More

by Howiefong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Evan
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Sep 05, 2023 -

Capital City Honda responded

We are thrilled that Mike provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 30, 2023

Jose our salesman was great. The showroom was under staffed so he had to scramble taking care of several customers, so things felt a bit rushed. More

by paulmcc01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Sep 06, 2023 -

Capital City Honda responded

Thank you for your kind words for our staff, we appreciate it!

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