Capital City Honda

To the GM. Hello Devin. I would like you to be aware of the situation that occurred yesterday August 21 2023 at your dealership. There was a particular vehicl Hello Devin. I would like you to be aware of the situation that occurred yesterday August 21 2023 at your dealership. There was a particular vehicle I was looking at stock #7L032603. It is a 2007 Honda Civic EX, your sticker indicated it had an included warranty (see attached), however when I noticed an oil leak from the engine and trans your sales department quickly removed the warranty as an error and said that the car is going to be sold "as is." I find it disturbing that a dealership would try to sell a used vehicle knowing it is leaking oil. They also told me they were not going to fix the car....so the deal was lost. I felt like the tactics were manipulating and deceitful. I had every intention on purchasing that car that day, but now your dealership just left a bad tasting my mouth. Best of luck, I will be posting this experience to all the know social media and review web pages. More

I recently purchased a Honda CR-V Hybrid from this dealership, and I couldn't be happier with the entire experience. From the moment I booked my vehicle and it arrived before the scheduled date and th dealership, and I couldn't be happier with the entire experience. From the moment I booked my vehicle and it arrived before the scheduled date and then walked in fof pick up, the staff was incredibly welcoming and helpful. They took the time to understand my needs and preferences, ensuring that I found the perfect vehicle for my requirements. One aspect that stood out was the professionalism of the service department. The vehicle was delivered to me in pristine condition, and they walked me through all the key features, making sure I was comfortable before driving off the lot. The Honda CR-V Hybrid itself has been a delight to drive. The fuel efficiency is impressive, and the hybrid technology seamlessly transitions between gasoline and electric modes. The interior is spacious and well-designed, with modern amenities that enhance the overall driving experience. Overall, I highly recommend this Honda dealership to anyone in search of a new vehicle. The combination of excellent customer service, a wide selection of vehicles, and a top-notch service department makes this dealership a standout choice. Thank you Rebekah and Roy! My experience with them has been nothing short of outstanding, and I'm thrilled with my new Honda CR-V Hybrid! More

SA Pa Vahn was very professional and courteous. They really checked the car. They made sure that no problem will happen before the next service. They really checked the car. They made sure that no problem will happen before the next service. More

No markup no pressure to buy excellent customer service Capital Honda hit all the points couldn’t be happier with our purchase Capital Honda hit all the points couldn’t be happier with our purchase More

As always, I found the service to be outstanding. . Tabitha, my service advisor was outstanding as well, explaining the problem as well as the process. She was friendly and made the entire experien . Tabitha, my service advisor was outstanding as well, explaining the problem as well as the process. She was friendly and made the entire experience comfortable.. More

I got my oil changed and the lady that helped me checked in and out at services was wonderful. in and out at services was wonderful. More

Had the service done for washer hose. Mechanic forgot to put two screws. Wonder what else would be missing since I didn't see under the pickup. Will follow up with this matter. Mechanic forgot to put two screws. Wonder what else would be missing since I didn't see under the pickup. Will follow up with this matter. More

The service staff at Capital City Honda are number 1. Especially Nick. I wouldn’t take my cars anywhere else for service. Even though Capital City Honda, purchased the dealership from Mel Rapton Honda, i Especially Nick. I wouldn’t take my cars anywhere else for service. Even though Capital City Honda, purchased the dealership from Mel Rapton Honda, it’s still a very friendly and comfortable place to hang out while my car is being worked on. More

Very highly satisfied with the Service Advisor:Alyssa Pizziferro,she knows how to communicate with her customers.I would highly recommend her to all my friends and my family. Pizziferro,she knows how to communicate with her customers.I would highly recommend her to all my friends and my family. More