
Capital City Honda
Sacramento, CA
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578 Reviews of Capital City Honda
Brought Honda 2020 Accord Sport for oil change and rear brake change on September 17th. They gave me car back with squeaky brakes, sounds like plane landing when I break. I took it back 30 seconds later, brake change on September 17th. They gave me car back with squeaky brakes, sounds like plane landing when I break. I took it back 30 seconds later, they said it was brake covers and removed them, but car was still squeaking. Today I looked at car rotors and they’re damaged. Now I have to get brakes fixed and rotors. Going to different place, will never go back to Capital City Honda. More
We found the entire dealership to be great to work with. The general manager was excellent and very friendly. Sales people did great work for us. Finisher treated us with excellent service, did his best to The general manager was excellent and very friendly. Sales people did great work for us. Finisher treated us with excellent service, did his best to take us through the process. More
Internet Sales Luke Valine was a knowledgeable, fast, and easy guy to work with. Unfortunately not the Finance manager. Don’t know how the paperwork got messed up from the agreed monthly payment, but he tr easy guy to work with. Unfortunately not the Finance manager. Don’t know how the paperwork got messed up from the agreed monthly payment, but he try to hide it as well. He had to get another finance manager in there and try to fix it in the computer but couldn’t, so he takes off. He comes back with new paperwork, and i try asking if everything is ok, he said yes. When he try to have me sign the contract he scrolled through the iPad really fast to the bottom and said sign on the bottom. I scrolled back to the top and looked at the monthly payment and asked why the monthly go up a couple of dollars and he had the nerve to say it’s only a couple of dollars, you’re not going to let the deal break, are you. And said ALL agreed numbers are “ONLY” estimates. I asked, why don’t you drop the agreed monthly payments a couple of dollars?! But my wife still had me sign, happy wife, happy life. More
Great customer service. Kept us well informed throughout the entire process. Would definitely recommend this dealership to friends and family Kept us well informed throughout the entire process. Would definitely recommend this dealership to friends and family More
I went in to see a vehicle for my daughter! Immediately I was greeted by Peter..he’s such a genuine & knowledgeable young man. After our test drive I was handed off to Luke & this young man is Immediately I was greeted by Peter..he’s such a genuine & knowledgeable young man. After our test drive I was handed off to Luke & this young man is so personable, great conversation & him working diligently to make the numbers work. After excepting the numbers I met with Jeff in finance, signed papers while having great conversation and great music…All 3 men have been amazing to work with & a great representation of Capital City Honda! More
I couldn't be more pleased, with the service in purchasing my car. Luke was excellent as well as xxx, answered all questions. Luke showed us around the dealership, introduced us to the service de purchasing my car. Luke was excellent as well as xxx, answered all questions. Luke showed us around the dealership, introduced us to the service department manager as well. More
Brandon did an amazing job taking care of me this is the serving time I’ve gotten a car from him and both times he made the prices painless seamless and quick he walked me through everything and made xxxx a serving time I’ve gotten a car from him and both times he made the prices painless seamless and quick he walked me through everything and made xxxx all of my questions and concerns were addressed before I drive off the lot. He is the only de as let I look for even I am in the market for a new car. More