Capital Nissan of Wilmington

They had friendly people to work with, they answered all my questions an some I didn’t ask. I couldn’t remember a few things an when I called back to get them answered they did an said call anytime I had a my questions an some I didn’t ask. I couldn’t remember a few things an when I called back to get them answered they did an said call anytime I had a question. Friendly nice an very helpful. You really have a good staff working there. Thank you. More

Used car buyers beware. I bought a Ford Escape from Capitol Nissan. The transmission died before I even hit the first 100 miles. When I Initially took the vehicle for a test drive, there was an obvious Capitol Nissan. The transmission died before I even hit the first 100 miles. When I Initially took the vehicle for a test drive, there was an obvious problem with the wheels making noise. I was told that would be fixed if I purchased it. Because used cars are hard to come by right now, I had it written in the contract that they needed to fix the issue and paid cash. When I picked it up a few days later after “detailing and service” nothing had been done to address the wheel issue. On top of that, the A/C no longer worked. I was literally told that the mechanics “dropped the ball”. They rectified the issues (only because I had it in the contract). A few days later, the car jerking became pretty obvious. Before I hit my first 100 miles, the car died on me in the middle of market street. When I called to discuss with the service department why the car didn’t get a proper inspection, I was told that I bought the car “As is” and declined the extended warranty that cost 1/3 of the car itself… considering the mechanics dropped the ball on the initial inspection, I don’t think it’s a stretch to say that they knew the car was already sold and didn’t care about it’s condition or the person purchasing the vehicle. Now, I’m aware of the risk in buying a used car, but the fact that there was absolutely no accountability, no apology, nothing done to make it right, is a disgrace. Now I’m out another $3,300 for a transmission. I’d expect this from a small car lot or buying on Craigslist, but not from a major dealership. Shameful that they treat their customers this way. More

JJ was very professional ,polite and he knew his job…he even went beyond for my service concerning my tire,now that made me feel good knowing that he did all he could to make me want to come back again for even went beyond for my service concerning my tire,now that made me feel good knowing that he did all he could to make me want to come back again for my next car. More

I purchase my first pre owned in 2019,was very satisfied so I decided to trade that and purchase another pre owned in 2021 ,I just love you guys.. so I decided to trade that and purchase another pre owned in 2021 ,I just love you guys.. More

The sales person was very knowledgeable and was able to respond to all inquiries with positive results. The appearance of the dealership definitely portrayed professionalism. Managers were willing to negot respond to all inquiries with positive results. The appearance of the dealership definitely portrayed professionalism. Managers were willing to negotiate a fair and equitable price. More

Delivered my truck to the service department and decided to look around the lot for another vehicle that I had plans to purchase in the near future. I ended up purchasing a newer Nissan Titan that day. to look around the lot for another vehicle that I had plans to purchase in the near future. I ended up purchasing a newer Nissan Titan that day. More

I came to Capital Nissan to inquire about trading in my car for another newer one. I was lucky to have worked with Noel Ayala. He understood what I was looking for and found me the car I wanted . He's sup car for another newer one. I was lucky to have worked with Noel Ayala. He understood what I was looking for and found me the car I wanted . He's super friendly and easy to work with. I definitely recommend Capital Nissan and Noel. More

I have purchased 2 vehicles from this dealership (1 new and 1 used) and my experience could not have been any better. The Salesman (Ethan) was fabulous! I highly recommend him and this dealership! and 1 used) and my experience could not have been any better. The Salesman (Ethan) was fabulous! I highly recommend him and this dealership! More