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Capitol Chevrolet

Austin, TX

4.8
1,927 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,927 reviews

May 30, 2024

The service advise was very nice and made sure that I had everything I needed taken care of his name was Alejandro Zamora More

by jamie.good
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Zamora
May 31, 2024 -

Capitol Chevrolet responded

Thank you for your positive review! We're pleased to hear that Alejandro Zamora provided you with excellent service and made sure all your needs were taken care of at Capitol Chevrolet. Customer satisfaction is our priority, and we're glad Alejandro could assist you effectively. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

May 29, 2024

Muy tardado el procedimiento, pero exelente atención. Gracias a todas las personas que nos atendieron. More

by jesusmg761.jg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanesa
May 30, 2024 -

Capitol Chevrolet responded

Gracias por compartir tus comentarios sobre tu experiencia en Capitol Chevrolet. Pedimos disculpas por cualquier inconveniente causado por el largo procedimiento, pero nos complace saber que recibiste una excelente atención de nuestro equipo. Agradecemos tu paciencia y comprensión. Si tienes alguna otra pregunta o si hay algo más en lo que podamos ayudarte, no dudes en comunicarte con nosotros. Apreciamos tu negocio y esperamos tener la oportunidad de servirte nuevamente en el futuro.

May 29, 2024

From sales to financing, my experience was the best. Everyone was helpful, courteous and knowledgeable. I got my questions answered, got the truck I wanted, and the deal was the best I found after a lon More

by M Burton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon, Mark, JD and Miilo
May 30, 2024 -

Capitol Chevrolet responded

Thank you for sharing your exceptional experience at Capitol Chevrolet! We're thrilled to hear that from sales to financing, your experience was the best. It's fantastic to know that everyone was helpful, courteous, and knowledgeable, and that you got the truck you wanted with the best deal after a thorough search. We're delighted that we could meet your expectations and provide you with a seamless experience. If you ever have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

May 29, 2024

Christine and Rafael did a great job and helped us get in the right vehicle! Highly recommend More

by savingswithdavid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine
May 30, 2024 -

Capitol Chevrolet responded

Thank you for taking the time to share your positive experience at Capitol Chevrolet! We're thrilled to hear that Christine and Rafael did a great job assisting you and helped you find the right vehicle. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.

May 28, 2024

The service advisor, Seneca Coats, was terrific. He kept me informed about cost and estimated time to complete the work on my pickup. He went the extra mile to make sure everything was as I had aske More

by Lkj.rn410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seneca Coats
May 29, 2024 -

Capitol Chevrolet responded

We're delighted to hear that Seneca Coats provided you with such terrific service at Capitol Chevrolet! Keeping customers informed and ensuring their needs are met is a top priority for us, and we're thrilled that Seneca went above and beyond to exceed your expectations. Your praise for Seneca's excellent customer service means a lot to us, and we're grateful for the opportunity to earn your future business. If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again in the future!

May 26, 2024

Everyone was helpful and worked hard to help me build the car I wanted. I am happy with the results. More

by phowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Lincoln and Eddie
May 29, 2024 -

Capitol Chevrolet responded

Thank you for your review! We're delighted to hear that everyone at Capitol Chevrolet was helpful and worked hard to assist you in building the car you wanted. Your satisfaction is our priority, so we're thrilled that you're happy with the results. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

May 26, 2024

Great overall experience! It’s a busy dealership but still communicates as quickly as a smaller dealership. More

by Fred.Gonzales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis, Marco & Teesha
May 29, 2024 -

Capitol Chevrolet responded

Thank you for your review! We're thrilled to hear that you had a great overall experience at Capitol Chevrolet. Providing excellent communication, even in a busy dealership environment, is important to us, so we're delighted that we were able to meet your expectations. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

May 26, 2024

The staff did a great job on servicing my vehicle and letting me know about any other maintenance that may be needed. More

by Bigworm512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
May 29, 2024 -

Capitol Chevrolet responded

Thank you for your review! We're pleased to hear that the staff at Capitol Chevrolet did a great job servicing your vehicle and informing you about any additional maintenance that may be needed. Keeping our customers informed and ensuring their vehicles are well-maintained is a top priority for us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

May 26, 2024

Everyone I dealt with was very helpful and helped me get the vehicle that I wanted. I will definitely be back for my next vehicle. More

by JN5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie
May 29, 2024 -

Capitol Chevrolet responded

Thank you for your review! We're thrilled to hear that everyone at Capitol Chevrolet was very helpful in assisting you with getting the vehicle you wanted. Ensuring that our customers have a positive and satisfying experience is our priority, and we're delighted that we could help you find the right vehicle. We look forward to welcoming you back for your next vehicle purchase, and if you ever need anything else in the meantime, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!

May 25, 2024

The hassle was all worth it in the end. I really appreciate Alejandra and Derrick for their help getting me into my brand new 2024 Traverse RS! More

by Anissa Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandra Gomez, Derrick Shaw, Mark Ayala
May 29, 2024 -

Capitol Chevrolet responded

Thank you for your 5-star review! We're thrilled to hear that your experience at Capitol Chevrolet was worth the hassle and that Alejandra and Derrick provided you with the assistance you needed to get into your brand new 2024 Traverse RS. We understand that purchasing a new vehicle can sometimes involve challenges, so we're glad that our team was able to help make the process smooth and enjoyable for you. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and congratulate you on your new vehicle!