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Capitol City Ford Greenfield

Greenfield, IN

4.6
1,197 Reviews

2651 W Main Street

Greenfield, IN

46140

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Showing 1,197 reviews

June 12, 2024

Had got this 2013 ford flex feb 22 2024 as soon as I left the dealership the check engine light comes on I call I text I email and got nothing about it. I had the issue fixed out of my own pocket. Then in ma More

by Ashley.burnette91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan
March 05, 2024

Even though I did not purchase a vehicle, the personnel were very helpful. I am hoping they will get another vehicle I can look over. I hope it's soon. More

by dkeesling1
Recommend Dealer
Yes
Employees Worked With
Jeff Beaumont
August 16, 2023

Just Got my 2023 F150 Limited 2 weeks ago and it is great. Alan King helped me order it and was very knowledgeable about the whole deal. Got lucky and it came in early caused some minor problem but the More

by RHall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim in finance. Did a fine job, Alan King
April 27, 2023

We were treated very well at Capital City Ford Greenfield. Thank you Alan King for your help!! More

by lindalynnk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan King
January 04, 2023

Brought my Ram here as directed by Dellen (Ram Dealer) for the collision center repairs needed. The day I received the truck back, my headlight fogged and the truck threw an Autopark Disabled message. Bac More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
September 29, 2022

Thanks so much! Great dealership and service. Two thumbs up to the whole team. Thanks again for your hard work. More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Dunn, Kirby Johnson, Ali Woerner, Joshua Wiesenauer
Oct 03, 2022 -

Capitol City Ford Greenfield responded

Thank you for the five-star review and for choosing Inskeep Ford. It has been our pleasure to serve the community for over 60 years.

September 20, 2022

I first ordered a new 22 Maverick Hybrid vehicle with Inskeep in Sept 2021. Alan took over my order from Josh in Oct 21. I found out in Nov 21 that there was a problem with my order due (due to dealer a More

by Fivehoyts5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Dunn, Alan King
Sep 26, 2022 -

Capitol City Ford Greenfield responded

Mr. Hoyt, we feel your pain. We know how frustrating this process has been for our customers. From struggling with various supply chain problems to suspending and cutting vehicle production to Order Bank issues, it has been challenging for Dealers to deliver a five-star customer experience. We are extremely frustrated as well that we are not able to provide the vehicles our customers desire in a reasonable time. Car dealers and customers have been on a wild ride for the past two years. Last year there were 8 million cars that weren't produced, according to many industry experts The reality is there are simply not enough cars and trucks available to meet very strong demand. The shortage of new and used vehicles has buyers and dealers alike frustrated. Unfortunately, because of many moving parts outside of our realm, we were not able to deliver a five-star experience. Having served our community for over 60 years this saddens us. We are in unprecedented times and are all doing our best to navigate a post-Covid supply chain. We wish you the best in your new order and hope you receive it in a timely manner.

September 15, 2022

We highly recommend Alan and Pate at Inskeep, they both made our first time car buying experience easy! More

by Moorhead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Dunn, Alan King
Sep 27, 2022 -

Capitol City Ford Greenfield responded

Thank you for choosing Inskeep Ford. Buying a car should be a fun and seamless experience. Creating happy memories. We are happy we could be a part of this special moment. Congratulations.

August 26, 2022

I love my new car. Alan was so helpful throughout my entire buying experience. Alan kept me informed and answered every question I had. I will definitely be returning. More

by starmejia76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan King, Ali Woerner
Aug 31, 2022 -

Capitol City Ford Greenfield responded

Thank you for choosing Inskeep Ford and for taking the time to share your experience with others. Great job Alan and team on delivering another Five-Star Customer Experience.

August 10, 2022

Fastest purchase I ever made, in and out in about an hour and on a Saturday. Thanks Alan! More

by david
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan King
Aug 12, 2022 -

Capitol City Ford Greenfield responded

Thank you for taking the time to leave feedback on your experience and thank you for choosing Inkseep Ford.

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