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Capitol GMC

San Jose, CA

Overview
Reviews
Vehicles
4.7
201 Reviews
Discover why drivers across Northern California choose Capitol GMC — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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909 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 201 reviews

July 18, 2026

Overall the dealerhip is good. Only issue I have is that someone named Johnny Epperson emailed me relative to how satisfied I was with the service. I mentioned an issue to Eppers More

by JMHAMNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
donnell
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July 16, 2026

The dealer representative was rude and dismissive. We’ve been customers for over 7 years and this is the first time that it was not a pleasant experience. More

by INFO@TESINVESTMENTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
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July 14, 2026

Bryan, your service department is one of the best customer service individuals not only knows how to deal with you as well as his product and the services he gives is phenomenal More

by BOB.SCHWARTZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN in Service
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July 11, 2026

Always gives me helpful information that helps me determine best way to keep my vehicle running smoothly and safe. And, helps me determine most cost effective plans. More

by GREGOREO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Cash
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July 07, 2026

Poor communication from service department. Brought my car in on a Friday for service. Received no communication on status all day. Had to call them to find out they couldn’t get to my car that More

by Rsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnell
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July 02, 2026

Had a very positive experience purchasing my new car. Jeff was knowledgeable and helpful, and I feel I was given a fair value for my trade in as well. More

by MICHEYLMIFSUD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff
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July 02, 2026

Excellent customer service. Explanation of service needed and service that was completed was easy to understand. More

by IM3DRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Cash
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July 01, 2026

Bryan was really good. I didn’t feel ripped off. He was very communicative the rough the process. More

by STICKLES00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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June 30, 2026

I had a great experience with the Service Center at Capitol GMC. The team was friendly, helpful, and made the whole process easy. I really appreciated the clear communication and quality service. Highl More

by Joe M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Epperson
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June 22, 2026

Very organized and efficient, Josh can explain everything well. Waiting area is cozy to take breakfast. More

by ernie.lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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