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Capitol Honda

San Jose, CA

not yet
rated
588 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 588 reviews

July 14, 2021

Service Dept is very good very helpful they listen to you I really appreciate it. But the salesman in the sale Dept was no good. After I paid in full and asked help from him, he totally ignored me and change More

by amywu9
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deepak Dhiman, Angeo Pinilos
Jul 14, 2021 -

Capitol Honda responded

amywu9, I appreciate you taking the time to share your feedback regarding your recent visit here at Capitol Honda and would like the opportunity to discuss your impressions of your salesman. Can you please send your contact information to me at hsiddiqui@penskeautomotive.com? I look forward to hearing from you. Haris Siddiqui General Sales Manager hsiddiqui@penskeautomotive.com 408-445-6010

July 14, 2021

I really appreciated how professional the lady that helped me was. She took time to look up if my car still had warrantee coverage. She was nice through out my time working with her. She is amazing and More

by lucyllmeza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narin MAm
Jul 15, 2021 -

Capitol Honda responded

Thank you for the 5-stars, Lucy! We are glad your visit with our team at Capitol Honda was professional and inspiring. Let us know if you need anything else.

July 11, 2021

The agent Mr. Jin sik Kim is super professional: he was patient, he has the knowledge, and polite. Also, the cashier showed a professionalism. Yes, I would recommend Honda. More

by Jossy Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Sik Kim
Jul 11, 2021 -

Capitol Honda responded

Thank you for the great review, Jossy. Our team here at Capitol Honda appreciates your kind words and looks forward to working with you again.

July 11, 2021

My service Rep went above and beyond! A car was blocking my exit. He rushed out and escalated the owner to move his car. Thank god he was observant to my needs. More

by barb.stake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Jul 11, 2021 -

Capitol Honda responded

Hello, and thank you for letting us know that our Service Team took wonderful care of you and your Honda during your recent visit. We're always here to go above and beyond at Capitol Honda!

July 11, 2021

Great Service. I was very happy with the way I was treated by Jake, He was very informative and explained everything in a way I understood. More

by Madeline
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake Hasleman
Jul 12, 2021 -

Capitol Honda responded

Madeline, thank you for taking the time to share your great experience with Jake! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Capitol Honda.

July 10, 2021

Everyone was very polite and helpful. I took my car for a part recall. Needed a lift to go back home they called me a Lyft. My car was ready in couple hours but had to get it the next day I was too busy. Th More

by Romina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin smith
Jul 10, 2021 -

Capitol Honda responded

Romina, thank you for the positive feedback! We are happy to know that our Service Team was great at Capitol Honda, and we hope that you will continue to choose us as your dealership!

July 09, 2021

I really like the service that I get. My van always runs great and they really take care of me when something additional has to done. More

by alenzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person not listec
Jul 09, 2021 -

Capitol Honda responded

We are glad to hear this! Our Service Team is always here to help.

July 07, 2021

Feels like the service team has my best interest at heart. Responsive and communicative. Reasonable suggestions and timely replies. Need to return coffee and soda machines to lounge area. More

by dalegee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Orozco
Jul 09, 2021 -

Capitol Honda responded

Hi there, Thank you for your positive review and we take on board your feedback. We are thrilled you had a great, professional and communicative experience with us here at Capitol Honda. We look forward to your next visit for any of your automotive needs.

July 06, 2021

Excellent service friendly staff. Easy to make appointment love being able to track the work being done. More

by Vajretti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wakayama
Jul 06, 2021 -

Capitol Honda responded

Hi Vajretti, Thank you for your positive review. We are pleased you had a friendly, professional experience with us here at Capitol Honda. We are looking forward to your next visit with us for any of your future automotive needs.

July 05, 2021

Nick was a great salesperson! He was accommodating & up front. More

by thelmacamarillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick G.
Jul 07, 2021 -

Capitol Honda responded

Hi, Thank you for the wonderful review! We will be sure to pass along your kind comments to Nick from our Sales Team. Please come back and see us at Capitol Honda anytime!