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Capitol Honda

Capitol Honda

745 West Capitol Exprssway Auto Mall
San Jose, California 95136


Sales: (866) 560-8438
Service: (800) 937-4663
Parts: (408) 445-4400

Capitol Honda
Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 125 reviews

4.8

4.8 out of 5

137 lifetime reviews

Capitol Honda

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Certified: Capitol Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Capitol Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Capitol Honda

Capitol Honda is the leading Honda dealer in San Jose, CA. Your satisfaction is our goal!

Call our friendly staff today to learn about our latest Honda specials, demo a car, get details on any vehicle, request a brochure, discuss your trade-in or even talk financing on your next car. We are here to help you.

Still deciding on which Honda you’d like to be driving? Are you comparing lease programs or internet specials? Maybe you simply want the best price on a new or used car? For all of this and more, look no further than Capitol Honda. Our team is professional, offers you a no-pressure environment and operates with the quality you expect from a Penske Automotive dealership. We look forward to helping you with your next new or used car.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 10:00 AM - 9:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 PM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Children's Play Room Shuttle Service
Customer Lounge Area Television
Free Coffee Vending Machines
Free WiFi Automated Car Wash

JoanPitton
5/18/2013 3:43:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Santos Garcia
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Capitol Honda:

My son and I went into this dealership just to look over the Accord and the CR V. We were in the vicinity and decided to start with Capitol
Honda. Carlos Garcia came over to us and let us drive a couple of the new cars. He was most professional and knowledgeable even though
he was only employed there for five months. No pressure from him. Just very likeable and friendly. I would recommend this gentleman to
my friends and family as he wasn't your normal car salesman. I left many dealerships because they pushed and pushed and kept calling
me to purchase a car. Thank you for hiring this very, very personable gentleman!!!

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lindahs
5/17/2013 9:01:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Oscar SolisOscar Solis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Capitol Honda:

Oscar solis was the best sales man I've ever seen he took a really good care of my car's need even for return service. He is so friendly, kind& hard worker,he treated me like his own family, that's what I like about this dealer.

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hunglehot
3/28/2013 10:38:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Billy BuiBilly Bui
Kao  KaoKao Kao
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Capitol Honda:

Kao and billy bui is a good sales man ,that right I get a good car , Kao he is help me find the right one thank you Kao and billy

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saibal4477
3/16/2013 4:33:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wally Sai
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Capitol Honda:

They offered me good price for a new CRV LX model. The car buying process was smooth. The salesman was good and friendly. I haven't yet checked with the service department.

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talesofthesevenseas
3/14/2013 7:34:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Deepak DhimanDeepak Dhiman
Mike EmmadiMike Emmadi
Tong TruongTong Truong
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Capitol Honda:

Mike and Deepak make a great sales team. They were friendly, polite and never aggressive. They let me set the pace of purchase and went above and beyond to make sure that things went smoothly.

On his day off Deepak was on the phone for me and tracked down exactly the car I wanted, and had it delivered from another dealership the same day.

Mike took me on several test drives, which included road testing the cars on a steep incline and answering all kinds of questions. Mike's friendly personality was a welcome change, especially when sorting out the financing.

Tong was friendly, helpful and even had me laughing while filling out financial forms.

This was easily the most enjoyable and "painless" car buying experience I have had. If your service staff is anything like the sales staff, I'm sure that I'm going to be very glad that I went with Capitol Honda.

-Claire Warren

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Lucifer17
2/22/2013 5:27:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike EmmadiMike Emmadi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Capitol Honda:

My wife and I came to Capitol Honda to purchase our 2013 Honda Accord and we were very lucky to have Mike assist us. He was professional and very friendy and addressed all our questions and concerns. When it came to closing the deal and price negotiation he didn't try to push us to accept the dealer's offer.

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johnlan2
1/24/2013 1:40:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray EndemannRay Endemann
Kao  KaoKao Kao
Max KibuMax Kibu
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Capitol Honda:

This dealer is easy to deal with I'm realy appreciated with their service, specialy
Ray, Kao and Max they are quick and best service.

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Geoff_rmt
1/23/2013 11:53:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Max KibuMax Kibu
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Capitol Honda:

I am happy with my new Trimline truck and look forward to many trips and usage of it. I was happy with the buying experience.

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FROG70
1/23/2013 6:38:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Derek M Salesman
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Capitol Honda:

I purchased a 2013 Honda Accord Sedan EX, Jan 2013. I previously owned a 2000 Honda Accord LX, what a diffence, WOW! Derek was an excellent salesman, very patient and not pushy, he allowed me to test drive a couple cars including the Pilot. The Honda cars sell themselves, you do not need a pushy salesman. Derek was extremely nice and very thorough explaining the computerized function details in the car to me and my husband. The car drives great and indeed it is a mini computer. I love the fact that it has a passenger side view camera when I am making a right turn, I can see if there are people or cars, etc on the side before I proceed turning. Also, the car has a rear view camera, I can see how far back I can back up into and if there are any cars or people, etc in the location before I proceed. These cameras are an addition to safety besides just looking in the mirrors and out the window before proceeding with your actions. I love my new car! This is my 6th Honda car in my lifetime and none of the cars have EVER let me down. I always followed the manufacture maintenance service instruction schedules. I never missed a days of work for the car not staring up in the morning nor a dead battery. I have been very fortunate. Thank you HONDA FOR MAKING A STABLE AND SAFE CAR for me to drive. My first car was a new American car and after 5 years, I had nothing but problems. HONDA PLEASE CONTINUE MAKING STABLE AND SAFE CARS, YOU HAVE A CUSTOMER FOR LIFE. Irene

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George & Nadia@dealerrater.com
1/22/2013 11:01:37 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt Adams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Capitol Honda:

Overall I would recommend this dealership and Matt Adams to my freinds, if they are looking for a new Honda.

Very friendly and accommodating dealership.

Generally stree free experience.

This was my families fourth purchase of a new Honda at Capital Honda dealership.


George & Nadia Nelson

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