Capitol Hyundai

Towed my car in to get it inspected since it would not start. I had to wait a week before my vehicle was inspected. It was a battery issue and installation of the battery took another two days. I cannot m start. I had to wait a week before my vehicle was inspected. It was a battery issue and installation of the battery took another two days. I cannot make an appointment since this was an emergency situation. After this service experience I will not be doing any service related services or purchasing any vehicles from this location. More

I took my car in needed paint repair it was peeling they took care of it warranty worked like a charm thank you for all the effort see you soon took care of it warranty worked like a charm thank you for all the effort see you soon More

Speedy check. in, informed and knowledgeable service representative. Nice waiting area. ...no omelet station though...haha in, informed and knowledgeable service representative. Nice waiting area. ...no omelet station though...haha More

Steve and Billy were great and easy to do business with. Steve was very thorough on his explanation of the car Steve was very thorough on his explanation of the car More

Everyone I dealt with was courteous and nice. I only went to Capital Hyundai because of Marco Lopez. I only went to Capital Hyundai because of Marco Lopez. More

This dealer was the greatest one I went to and I went to three. Since their customer service was exceptional that is where I bought my car. By the time I left I knew everyone working in the showroom. I high three. Since their customer service was exceptional that is where I bought my car. By the time I left I knew everyone working in the showroom. I highly recommend this dealer. More

This was the second car I have purchased from Capitol Hyundai. From start to finish, the process was smooth. The staff were very courteous and professional. Hyundai. From start to finish, the process was smooth. The staff were very courteous and professional. More

I dropped off the car and didn’t hear back from the service advisor (Francisco was his name I believe) for 2 weeks. He said he is waiting for a part to fix the alignment issue. Almost a week later he service advisor (Francisco was his name I believe) for 2 weeks. He said he is waiting for a part to fix the alignment issue. Almost a week later he calls me again saying the fat is ready for pick up. I go to pick up the car and he says all they did was an alignment the mechanic felt the part they ordered was not necessary. Ok so 3 weeks go by and they did nothing but an alignment, which did not fix the issue. The car is still pulling to the right. I’m so frustrated from the lack of communication from Francisco to the lack of mechanical expertise to solve the problem. Now what am I supposed to do? More

The greeters outside who meet you when you drive in are all nice and so are the case managers at the inside desks. Unfortunately the service department is always very busy and it will usually take a day or all nice and so are the case managers at the inside desks. Unfortunately the service department is always very busy and it will usually take a day or more before you get your car back. The work itself is top notch and they send a video explaining what problems they found. More

It took 1. 5 hours to check in last Friday and I still haven't heard about my car. The phone is rarely answered and when it is answered the person doesn't have 5 hours to check in last Friday and I still haven't heard about my car. The phone is rarely answered and when it is answered the person doesn't have answers and leaves a message for someone to call me who doesn't call. It's been 5 days Fri-Tues without connecting with service. More