Caposio Buick GMC - Service Center

Great dealership very nice staff I bought and have my vehicle serviced all the time vehicle serviced all the time More

Horrible service & bad attitudes from the service department workers! Definitely won’t come in anymore! department workers! Definitely won’t come in anymore! More

Josh in Service always takes care of my Truck needs! Always listens to my needs and he make thing happen! Thanks Josh! Always listens to my needs and he make thing happen! Thanks Josh! More

Excellent service given for the auto work I had completed today. Met the timing quoted me. today. Met the timing quoted me. More

Poor communication. Asked for end date of my warranty in January and again at subsequent appointments with no answer. Asked for end date of my warranty in January and again at subsequent appointments with no answer. More

Isabel and Lucy were amazing people. They made it easy to purchase and never felt pressured or harassed in order to buy. I appreciate how family is important to them as well for me. Grea They made it easy to purchase and never felt pressured or harassed in order to buy. I appreciate how family is important to them as well for me. Great experience. More

They are grate with taking in the car but no updates I had to call them to check the status. My other car from 2015 I would always get an update phone call kinda annoying but I at least knew where the car had to call them to check the status. My other car from 2015 I would always get an update phone call kinda annoying but I at least knew where the car progress was. That’s all other than that they are grate. More

Very short staffed person that was there was great but very hard to get someone to answer phone or give repair updates very hard to get someone to answer phone or give repair updates More

Awesome service, it didn’t take to long to get the work done on my truck! done on my truck! More

This place was much better when it was Greiner GMC. It’s gone downhill since. I’m not sure the cashiers name but she was also extremely unprofessional. I bought a brand new 2021 Yukon AT4 2 and a hal It’s gone downhill since. I’m not sure the cashiers name but she was also extremely unprofessional. I bought a brand new 2021 Yukon AT4 2 and a half years ago and paid for the maintenance package as well so I would never have to pay for oil changes and tire rotations in the future. I explain this every time I drop my truck off for service and I still get a bill at the end every single time. I always have to explain it again to the cashier so they don’t charge me. This time the lady working had attitude. She said I owed $66 and I explained no I do not I have a prepaid maintenance plan. She looked at me like I was lying so I said “it should be in your system” in which she rudely replied “it should be?” Extremely unprofessional. Yes you know what, it should be in your system. I don’t have your computer and I don’t know what’s in your system. Honestly I shouldn’t have to explain this every single time I come in. So YES IT SHOULD BE IN YOUR SYSTEM. I don’t understand why I get a bill every single time and even if I tell you at the time of drop off that I have the service plan, I ALWAYS receive a bill at the end and have to explain myself again. Why even offer this stupid plan if it’s going to be such a hassle for you and your customers? If I could take my truck anywhere else to get serviced I would. Then on top of it now I’m receiving emails from you saying that your records show I missed my service appointment?! Your guys records and system completely suck. Unfortunately this is my only option up here. It’s too bad Greiner sold this dealership. More