Car Pros Honda El Monte

This is the first time that i actually go to a dealer to buy a car. At first i was hesitant to go, but then i changed my mind because one of my friends had already bought a Honda Civic at Nelson Honda and buy a car. At first i was hesitant to go, but then i changed my mind because one of my friends had already bought a Honda Civic at Nelson Honda and told me that he's extremely glad that he went there. I was scared at first because i had actually heard stories of how people get ripped off at most dealerships, but that was not the story here and specially with Teddy Maung and Tyler Wafa helping me through the whole process. They did a great job on showing me everything about the car and getting me the lowest price. I would extremely recommend this dealership to anyone and one of the most important things that i loved is that they care about you because they treat you like family. Thank you so much for the great service Teddy, Tyler, and Nelson Honda. More

Jerry wang was my salesman and he was one of the best sales people i have ever had. i think that nelson honda is the only place to go if you are looking for a new car and jerry would be the one to look f sales people i have ever had. i think that nelson honda is the only place to go if you are looking for a new car and jerry would be the one to look for. thank you mike and jerry for all your help. BTW i bought a new honda accord. :) More

We went to different Honda dealers before coming to Nelson Honda. The Alfredo and Tyler were straight forward, we told them what we want and ask them to meet our price standard. We didnt' had to deal Nelson Honda. The Alfredo and Tyler were straight forward, we told them what we want and ask them to meet our price standard. We didnt' had to deal with all the back and forward price negociation. It was less than 30 minutes for us to get the price we want. More

Service was great, no attitudes, straight to business. Went at end of the year to purchase last years model which made negotiations easy. They gave me a great price and monthly payment. Even helped me c Went at end of the year to purchase last years model which made negotiations easy. They gave me a great price and monthly payment. Even helped me clean out my old car and gave me a decent trade in value. More

I had a great experience here at Nelson Honda! Ali was the sales person who showed me my car options. He was very friendly and was more concerned in helping me find exactly what I wanted versus just tryin the sales person who showed me my car options. He was very friendly and was more concerned in helping me find exactly what I wanted versus just trying to make a sale. He showed me in great detail the specifics about each car I looked at and also offered a test drive for them as well. Toufik Cherchar, the sales manager at this dealership, was awesome! He was very accommodating and went above and beyond in helping me work out a great deal in financing my purchase. He made sure that I was happy with the terms and provided excellent customer service! The rest of the staff I encountered were super friendly. I would definitely recommend this dealership! More

I have one of the best car buying experiences so far. My old car was starting to give me problems, so I decided to check out the Honda Fit. I search online through Honda.com and find out about a few dealer old car was starting to give me problems, so I decided to check out the Honda Fit. I search online through Honda.com and find out about a few dealerships around my town. The reply from Nelson's Internet Sales Dept. was speedy. When I decided to call Nelson Honda for a out the door pricing, the manager I spoke to give me a no hassle quote. It was up front and honest unlike some other sales men's tactic which kept calling and asked me to come in to discuss a deal. I love doing business the simple way. Nelson will definitely be on my list to shop at in the future. More

The worst dealership ever in all my car buying experience. My old car started having problems and I am looking for a new one. I was debating between FIT/civic and accord. A salesmen walked up t experience. My old car started having problems and I am looking for a new one. I was debating between FIT/civic and accord. A salesmen walked up to us and offer to help but not only he gave us lame info, when I asked for a test drive, he said I cannot test drive unless I have decided to buy today, and I can only test drive 1 car, which means I have to decide what I want to buy BEFORE test driving the car. Later on he also mentioned he's "too busy" today so we can make an appt. and come back later. So I said thanks and I will have another salesman help me. Another salesman came and I told him about the experience and told him if he's just like the other salesman than we rather look on our own. He said "that's awful, I am the manager and let me go talk to that person." He came back after 15 minutes, said he's sorry for what happened and if we need any help, let him know. We asked for a test drive, he have us waited for at least 15 minutes or longer, came back told us they have problem with their parking structure and some car was blocking it and therefore cannot offer us any test drive. It was a Saturday afternoon and we were refused test drive 2 times. This is the worst experience I have ever had in all my car buying experience. If you decided to buy a car at Nelson Honda, make sure you look like you are rich, otherwise no service will be provided. We subsequently went to Toyota across the street and received great service there. More

I had one of the best car buying expiriences when I finally got into contact with the internet department at Nelson Honda in El Monte. I was very dissapointed when I called a few of their competing dea finally got into contact with the internet department at Nelson Honda in El Monte. I was very dissapointed when I called a few of their competing dealers when all I would hear was the "come down let me make you a deal" type of sales tactics wich completely turned me off. When I got into contact with Ryan Matzen through the internet department from mynelsonhonda.com, Ryan was very knowledgable, delightful to talk on the phone, and best of all very straight forward and friendly. He knew more about the cars then anyone else I spoke with, and when I met with him he was also the youngest. His manager Art came out and worked with us on the pricing and even traded for the Civic coupe every other dealer told me was "almost impossible" to get. I love my new car, I loved working with Ryan and Art, and NELSON is definitely the only dealership I would recomend to my friends and family. It's so clear when a car dealer has good management, friendly and honest attitude. Everyone hates car buying, but there guys are in this century and know how to treat a customer. They earned one for life. Thanks guys.... More