I can highly recommend purchasing a car from CarSense, and Tim Gray. I am a returning customer, having bought my first used car from Tim as well. Before that, I had only purchased new cars. Car sense treats the customer very well, provides excellent service, and offers a deal that is more than fair. I am a researcher - I pick a model and then research on edmunds, kbb, another service offered by my credit union, and dealer sites. My brother is a mechanic and I have used his connections as well to find a good option for a car. I even shop around for financing, all before entering the dealership. CarSense offers the best price available on the make and models I have purchased - and they offer it on a car with low mileage. They actually favor the customer in the negotiation.
I have been pleased with the service center as well - excellent service, and again I have not found a better price,
Finally, Tim has exceeded my expectations repeatedly. He is intelligent, kind, and looks out for his customer. A true man of integrity. I say this having bought now 2 cars from him.
In addition, Tim has twice helped me after the deal with items. He answers my call promptly and responds to my needs as if they were his high priority. Most recently, I needed a copy of the sales receipt for supporting information for a mortgage refinance. My copy seemed legible to me, but not to the mortgage processor (it was scanned in and photographed, neither met their standards). I phoned Tim and within 20 minutes I had a very clear copy in my email inbox, ready to upload to the mortgage processor. Tim was careful to delete his email copy, to protect my privacy.
I cannot say enough about the excellence in service here. Please strongly consider this dealership, and Tim Gray, if you are looking to purchase a car. You will be happy you did.
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