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Car Vision Nissan - Service Center

Hazleton, PA

4.5
166 Reviews

166 Reviews of Car Vision Nissan - Service Center

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January 01, 2024

Very good service- it seemed a little slow, Wait time was longer than expected. The waiting area is not very nice. More

by kanefam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
Jan 02, 2024 -

Car Vision Nissan responded

Thank you for sharing your feedback about your recent visit. We appreciate your positive comments on the service, and we apologize for any inconvenience caused by the longer-than-expected wait time and the condition of our waiting area. Your insights are valuable, and we'll use them to improve our services. If there's anything specific you'd like us to address or if you have additional feedback, please feel free to let us know.

December 14, 2023

Honestly the best experience I have ever had in my entire life everyone was very nice and welcoming especially my salesman Nikolas Rodriguez. More

by wolfedominic2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikolas Rodriguez
Dec 15, 2023 -

Car Vision Nissan responded

We're thrilled to hear about your positive experience! Our team, especially Nikolas Rodriguez, aims to make car-buying a memorable and enjoyable process. If you have any more feedback or if there's anything else we can assist you with, please let us know. Thank you for choosing us!

November 28, 2023

Everyone was very friendly and the service department was very knowledgeable. Dania was great to work with. More

by nancy.sisock
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dania
Nov 29, 2023 -

Car Vision Nissan responded

We greatly appreciate your positive feedback! It's wonderful to hear that everyone at our dealership, especially in the service department, was friendly and knowledgeable. We're thrilled to know that Dania provided a great experience for you. If you have any further comments or if there's anything more we can assist you with, please feel free to let us know.

November 10, 2023

Helpful and polite. Accommodated revisions with professionalism. Asset to your organization. Nicest smile and personality. More

by MATSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dania
Nov 11, 2023 -

Car Vision Nissan responded

Thank you so much for your kind words! We're delighted to hear that you found our team member helpful, polite, and professional in accommodating revisions. Your recognition means a lot to us. We take pride in having dedicated individuals like them who contribute positively to our organization. Your mention of their nicest smile and personality truly warms our hearts! If you ever need further assistance, feel free to reach out. We appreciate your feedback. 🌐 Sources

November 01, 2023

I highly recommend brian for anyone in search of a car. he was very helpful. Brian is professional and friendly in every aspect. He made sure everything we were looking for was heard. Great communication, More

by Melanie Lescure
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Soto
Nov 02, 2023 -

Car Vision Nissan responded

Thank you for your enthusiastic recommendation of Brian! We appreciate your positive feedback regarding his helpfulness, professionalism, and friendly approach. Brian ensured that all your preferences were taken into account and maintained excellent communication throughout the process. Whether you're purchasing or simply browsing for cars, you highly recommend Brian. We're grateful for your support, and we'll be sure to pass along your kind words. Thank you!

October 21, 2023

Clean facility with friendly staff. People were very knowledgeable in all aspects of car and customer care More

by specialtcleaners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl at services desk
Oct 25, 2023 -

Car Vision Nissan responded

We appreciate your positive feedback about our dealership. Maintaining a clean and welcoming facility is a priority for us, and it's wonderful to hear that you noticed and appreciated it. Our friendly staff is dedicated to providing top-notch customer service, and it's great to know that you had a pleasant experience with them. We take pride in our team's knowledge and expertise, and we're here to assist in all aspects of car and customer care. If you have any more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is important to us.

September 27, 2023

Minor problem, got me in and out quickly. Very thorough analysis of the problem, spent additional time making sure the problem was solved before handing me back the keys. More

by freightguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers and tech did a fine job
Sep 30, 2023 -

Car Vision Nissan responded

Congratulations to our service department for their efficient and thorough work! We're pleased to have resolved your minor problem quickly and ensured a thorough analysis and solution. Your satisfaction is our priority, and we look forward to serving you again in the future.

August 26, 2023

Everything was great. Julio did everything to get our car needs met. I would definitely recommend! More

by deniselappan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bolton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Car Vision Nissan responded

Greetings Denise! I'm thrilled to hear about your positive experience with Carvision Nissan, and particularly with Julio's exceptional service! It's wonderful to know that he went above and beyond to ensure your car needs were met. Your recommendation speaks volumes and highlights the quality of service provided. Thank you for choosing Carvision Nissan, and if you ever need assistance in the future, don't hesitate to reach out. Happy driving! Best Regards The CarVision Nissan Team

August 23, 2023

Car, tags, registration, finance, and service contract option all before driving out of the dealership. More

by gquick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Caceres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Car Vision Nissan responded

Hello, Thank you for sharing your positive experience with CarVision. We're delighted to hear that your car-buying process was efficient and comprehensive, allowing you to address all the necessary aspects before driving out of the dealership. Our team is committed to providing a streamlined and convenient experience for our customers. We understand the importance of handling everything from car selection to finance, registration, and service contract options in a timely manner. If you have any further feedback or questions, please feel free to reach out. We appreciate your business and hope you enjoy your new vehicle!

August 21, 2023

Pleasant, accommodating staff. They were able to take me as a walkin. Oil changed and tires rotated. Nice waiting area, clean and comfortable More

by trpelliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry forgot names
Aug 21, 2023 -

Car Vision Nissan responded

Hello, Thank you for taking the time to share your experience with us at CarVision! We're delighted to hear that you had a positive visit with our team. Pleasant and accommodating service is something we value, and we're glad that you felt that during your visit. It's great to know that we were able to assist you as a walk-in and provide the services you needed, such as the oil change and tire rotation. A clean and comfortable waiting area is essential for our customers' comfort, and we're pleased that you found it to be just that. If you have any more feedback or if there's anything else you'd like to share, please feel free to reach out. We're here to support you and provide the best possible experience. Thank you for choosing CarVision, and we hope to see you again in the future!

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