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Car Vision Nissan - Service Center

Hazleton, PA

4.5
167 Reviews
Call Service Center (570) 304-6257

167 Reviews of Car Vision Nissan - Service Center

Sort by
August 21, 2023

Pleasant, accommodating staff. They were able to take me as a walkin. Oil changed and tires rotated. Nice waiting area, clean and comfortable More

by trpelliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry forgot names
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Aug 21, 2023 -

Car Vision Nissan responded

Hello, Thank you for taking the time to share your experience with us at CarVision! We're delighted to hear that you had a positive visit with our team. Pleasant and accommodating service is something we value, and we're glad that you felt that during your visit. It's great to know that we were able to assist you as a walk-in and provide the services you needed, such as the oil change and tire rotation. A clean and comfortable waiting area is essential for our customers' comfort, and we're pleased that you found it to be just that. If you have any more feedback or if there's anything else you'd like to share, please feel free to reach out. We're here to support you and provide the best possible experience. Thank you for choosing CarVision, and we hope to see you again in the future!

Helpful
August 18, 2023

Poor customer service. Probably will not return for maintenance or any issue. Will seek a different Nissan dealership. More

by mellis80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joimy Germosen
Report | Print
Oct 25, 2023 -

Car Vision Nissan responded

I'm sorry to hear about your experience. We take your feedback seriously and strive to provide the best customer service. Your satisfaction is our priority, and we're committed to improving. If you have any specific concerns, please feel free to reach out to us directly so that we can address them and ensure you have a more positive experience in the future. We value your business and hope to have the opportunity to serve you better next time.

Helpful
July 29, 2023

Greeting was very courteous and polite. Work was quick and efficient. We had specific request for tires and they fulfilled it. The only thing I was disappointed with was they used to wash m More

by tshortway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Oct 25, 2023 -

Car Vision Nissan responded

We're pleased to hear that you had a positive experience with our courteous and polite greeting, as well as the quick and efficient service. Your specific tire request being fulfilled is a priority for us, and we're glad we met your expectations in that regard.

Helpful
July 27, 2023

Dealer was able to get me a great rate and was easy to work with. More

by tdnystrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pearl
Report | Print
Jul 27, 2023 -

Car Vision Nissan responded

Hello, thank you for sharing your positive experience with Carvision! It's great to hear that the dealer was able to secure you a great rate and made the process easy for you. It's important to have a smooth and hassle-free experience when purchasing a vehicle, and it sounds like they delivered on that front. We hope you enjoy your new car, and if you ever need assistance in the future, don't hesitate to reach out to them again. Happy driving!

Helpful
July 26, 2023

The salesman Jake was so nice and helpful he took the time to make the experience joyful answering my questions and getting to know exactly what I was looking for More

by B.Scholl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Jul 26, 2023 -

Car Vision Nissan responded

Hello, thank you for sharing your positive experience with us! We're thrilled to hear that Jake, our salesman, provided you with exceptional service. Our team at CarVision takes pride in ensuring that our customers have a joyful and memorable car-buying experience. It's great to know that Jake went above and beyond to answer your questions and truly understand your preferences. We believe in building a strong relationship with our customers, and it sounds like he did an excellent job in doing so. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and we value your satisfaction as our top priority. We hope you enjoy your new vehicle, and thank you for choosing CarVision!

Helpful
July 21, 2023

They are nice , cool. The service is very fast and exceptional. They know what they do. I feel good over there . It’s a cleane place More

by exantusjeanthony88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tia Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Car Vision Nissan responded

Hello, Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience at CarVision. Providing excellent service is our top priority, and we're glad to know that you found our team to be nice, cool, and knowledgeable. We look forward to serving you again!

Helpful
July 17, 2023

excellent service. easy to set appointment when requested. convenient location. service writers were very professional, and the work was done as requested. No complai More

by dannel.rowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writers
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Jul 17, 2023 -

Car Vision Nissan responded

Hello Dannel, thank you for your wonderful review! We are delighted to hear that you had an excellent experience with our service. Making it easy for our customers to set appointments is a top priority for us, and we're glad we could accommodate your request smoothly. Thanks for choosing CarVision Nissan!

Helpful
July 12, 2023

Every person I came in contact with was very helpful. Service girls were excellent the mechanic did a nice job More

by ckarmstrong69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Gordon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joimy Germosen
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Jul 13, 2023 -

Car Vision Nissan responded

Hello, thank you for taking the time to share your positive experience with us at CarVision Nissan. We greatly appreciate your kind words and are thrilled to hear that everyone was very helpful. We strive to ensure that every customer receives top-notch assistance. Your feedback is truly encouraging, and we look forward to serving you again in the future.

Helpful
July 11, 2023

Was pleased with over all service except at 11:30 am was told I would have to come back at 1:00pm. After sitting there for about an hour. More

by johnrussell1349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anybody from or Management
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Jul 12, 2023 -

Car Vision Nissan responded

Hello, thank you for taking the time to leave us a review. We are happy to know you were pleased with your service. We apologize for the wait and we will take your comments as helpful critiques as we are always looking to make improvements. We look forward to serving you again in the future!

Helpful
July 10, 2023

On time as scheduled. Quickly diagnosed and fixed rattling/buzzing issue. Enjoyable experience. Pleasant interaction with all personnel. More

by jlschott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalil Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Car Vision Nissan responded

Hello, thank you for sharing your positive experience with us! We're glad to hear that our team was able to promptly diagnose and resolve the rattling/buzzing issue to your satisfaction. We strive to provide a seamless and enjoyable experience for our customers, and it's great to know that you had a pleasant interaction with our personnel. If you have any further needs or questions in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

Helpful
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