CarMax - Garland

Chris, Amanda, and Lilly. Look for those names. Makes the process enjoyable. Went by just get my check from their online offer. Was heading somewhere else to look at a vehicle Look for those names. Makes the process enjoyable. Went by just get my check from their online offer. Was heading somewhere else to look at a vehicle. Met Chris coming in, before they could print the check Chris showed me exactly what I was looking for. Amanda and Lilly got me processed and I drove home with the exact car I needed. Thanks again Chris. More

They back their guarantee and quickly. Anytime I wanted to talk to someone they listened and reacted professionally Anytime I wanted to talk to someone they listened and reacted professionally More

They answered EVERY question. They took the time to work out the best “deal” for us. Brandon went above and beyond. They took the time to work out the best “deal” for us. Brandon went above and beyond. More

First time buyer with CarMax, our sales representative Chris Biggs was great to deal with, Chris was not pushy he was very patient and answered all our inquiries about the car, he stayed in touch with us Chris Biggs was great to deal with, Chris was not pushy he was very patient and answered all our inquiries about the car, he stayed in touch with us while the car was being moved from one state to the other keeping us updated on the ETA of the car. Chris provided a similar car for a test drive before we had the car we wanted transported. The buying process was easy, paperwork was easy to navigate. I would buy another car from Chris Biggs at Garland TX CarMax. More

This is my second car in 6 month from this dealership and it was just as quick and easy as the first. I said it after the first purchase but I will never buy a car from anyone other than CarMax again it was just as quick and easy as the first. I said it after the first purchase but I will never buy a car from anyone other than CarMax again More

Cannot recommend CarMax highly enough. Over the years, my family has purchased 4 vehicles and sold CarMax 3 vehicles. The service is 2nd to none and when we have needed to use the warran Over the years, my family has purchased 4 vehicles and sold CarMax 3 vehicles. The service is 2nd to none and when we have needed to use the warranty for repairs, the quality of the work is top notch. The quality of vehicles we have purchased with CarMax have all been exceptional. It takes the worry out of car buying! More

This was our first time to use CarMax. It was such a smooth and seamless process! From transferring the vehicle to our local CarMax, to scheduling a test drive and to purchasing the vehicl It was such a smooth and seamless process! From transferring the vehicle to our local CarMax, to scheduling a test drive and to purchasing the vehicle, we knew what to expect, and the staff was friendly and professional. We will definitely keep CarMax in mind when we car shop in the future! More

The process was good and everyone from the car salesman and financial team were very helpful and nice. My only complaint is the car could have been cleaner. There was sticky liquid over it. and financial team were very helpful and nice. My only complaint is the car could have been cleaner. There was sticky liquid over it. More

Our salesman Chris made our truck buying experience so easy and painless. We will definitely purchase our next vehicle from Carmax. Thank you. easy and painless. We will definitely purchase our next vehicle from Carmax. Thank you. More

Process after purchase has not been great I tried to do a price check in was told CarMax doesn’t price check for a vehicle over 5k what it was worth. Anyways even after that I noticed the car needed new brea price check in was told CarMax doesn’t price check for a vehicle over 5k what it was worth. Anyways even after that I noticed the car needed new break pads and I did not get a detail and I still have not gotten that detail after a month of buying. Everything I tell the technician he tells me it’s fine and passes the standard but it’s obvious the car needs work and they avoid doing at this point I’m going to try other car max locations for assistance More