CarMax Lubbock
Lubbock, TX
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Curtis and Noah really helped out tremendously towards getting me in a badass truck on the same day. This is the second vehicle I’ve purchase through carmax and will most likely continue doing business in getting me in a badass truck on the same day. This is the second vehicle I’ve purchase through carmax and will most likely continue doing business in the future. More
They helped me online getting all my paperwork in order then helped with an extremely easy process to complete my car purchase.Oscar was very helpful with me.Thanks for making a car buying a pleasant exper then helped with an extremely easy process to complete my car purchase.Oscar was very helpful with me.Thanks for making a car buying a pleasant experience. More
Probably an ok dealership. I bought a vehicle back in March. It’s now April 29 and I still don’t have it. It’s been in the shop receiving repairs for items that should nev I bought a vehicle back in March. It’s now April 29 and I still don’t have it. It’s been in the shop receiving repairs for items that should never have been overlooked by the so called quality inspection each vehicle goes through. I am driving a loaner car but I want the vehicle I purchased More
This was our first time to purchase a vehicle from CarMax and it was sooooo easy!!! We located the vehicle in Houston and paid to have it brought to Lubbock. This truck looked like a brand new one and it w and it was sooooo easy!!! We located the vehicle in Houston and paid to have it brought to Lubbock. This truck looked like a brand new one and it was 2 yrs old. Henry, the young man that helped us with the paperwork, was so sweet and had everything done for us. This is probably the best experience I have every had at a dealership. If you need a GOOD used vehicle, I would highly recommend going through CarMax! More
Quinton was very accommodating and incredibly kind to us allowing for a quick and easy process. We very much appreciated him working with our schedule! allowing for a quick and easy process. We very much appreciated him working with our schedule! More
Staff was friendly and helpful. My problem was the car report that Carmax provided stating the vehicle was not damaged. Once my finance went through at my bank, my bank provides an My problem was the car report that Carmax provided stating the vehicle was not damaged. Once my finance went through at my bank, my bank provides an actual Carfax report and the vehicle was damaged in the front. After noticing this I went to examine the front and now can not unsee the damaged spots. Also I wanted to get Military plates for the vehicle but the staff didn't know how to do the paper work so ended up with regular plates and now I will have to pay another fee to get the correct plates. More

