CarMax Phoenix-West Valley

Second purchase with Carmax and was a great experience both times. Very easy and efficient from start to finish. Thank you! both times. Very easy and efficient from start to finish. Thank you! More

Cindy was a huge help in making my car buying experience seamless. She went above and beyond. I will be referring her to all friends and family. Thank you! seamless. She went above and beyond. I will be referring her to all friends and family. Thank you! More

We were first time buyers at a Car Max dealer. The sales representative was not pushy and allowed us to test drive the cars we requested. We were pre-approved for a car loan through our bank and t The sales representative was not pushy and allowed us to test drive the cars we requested. We were pre-approved for a car loan through our bank and the purchase of the vehicle went smoothly. Our overall experience from the time we walked in, to when we left was positive. I would recommend Car Max do anyone looking for a vehicle. More

very clean, friendly knowledgeable staff. sell and purchase transactions were done quickly to our satisfaction sell and purchase transactions were done quickly to our satisfaction More

The sales manager was very easy to work with. I had a very frustrating experience as I had issues with the car I purchased the moment I drove off the lot. Key fob had a dead battery, after fillin I had a very frustrating experience as I had issues with the car I purchased the moment I drove off the lot. Key fob had a dead battery, after filling the fuel tank and driving for 30 min the car quickly filled up with gas fumes, and now weeks later the car had a tick on cold start. Most of these things should have been noticed by the dealer or previous owner before selling the car to me More

Very good experience in general. Pleasant encounter, no pressure as long as one knows there is no possible price dealing. Fast service. Cleanest preowned car I ever bought. Pleasant encounter, no pressure as long as one knows there is no possible price dealing. Fast service. Cleanest preowned car I ever bought. More

Great experience and timely communication throughout entire process. I am extremely satisfied with my purchase from CarMax. entire process. I am extremely satisfied with my purchase from CarMax. More

Very proffesional and helpful team. They took care of everything in a timely matter. Will recommend to friends They took care of everything in a timely matter. Will recommend to friends More

Ease of service. Salesman was knowledgable , friendly and most important he was NOT pushy. Great experience with him. This was my third purchase from CarMax. The othe Salesman was knowledgable , friendly and most important he was NOT pushy. Great experience with him. This was my third purchase from CarMax. The other two purchases were made at locations in Wisconsin More

The communication between me, the Phoenix West, and CarMax Escondido locations was excellent all along the way, with every issue receiving professional and prompt service all along the way. I have purc CarMax Escondido locations was excellent all along the way, with every issue receiving professional and prompt service all along the way. I have purchased and sold all my vehicles through CarMax for years, and will continue to do so. More