CarMax Springfield MO
Springfield, MO
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It took 3 weeks for the car to arrive when it was supposed to take 1-2 business days. We did all of the pre check-in through the dashboard, and it said it would take 35 minutes from our time of arriv supposed to take 1-2 business days. We did all of the pre check-in through the dashboard, and it said it would take 35 minutes from our time of arrival to leave with the car. It took over 2 hours. More
I am SO impressed by my first experience at CarMax in Springfield, MO! After the disastrous hailstorm that totaled tens of thousands of cars in April 2026, I was able to sit in various makes and models, Springfield, MO! After the disastrous hailstorm that totaled tens of thousands of cars in April 2026, I was able to sit in various makes and models, as well as find the pick I wanted! It was delivered in less than a week! Considering the devastation of losing a car only 5 years old, the calm experience at CarMax made me a believer! More
The process was seamless. I wish there was wiggle room on the on the pricing. When picked up the truck, I was told it was detailed. The inside of the truck was clean and smell I wish there was wiggle room on the on the pricing. When picked up the truck, I was told it was detailed. The inside of the truck was clean and smelled great, however the outside of the truck had a lot of soap spots and some had hardened on the wheels. More
It was an incredible experience. From the point of requesting the vehicle, through the test drive and the sale. They took all the anxiety out of the process and helped me get the tr From the point of requesting the vehicle, through the test drive and the sale. They took all the anxiety out of the process and helped me get the truck I sought out for months. More
My second attempt at purchasing a vehicle with CarMax was a great experience! Justin O'Donnell was amazing to work with. He was extremely patient, took the time to answer all of my questions, and made sure I a great experience! Justin O'Donnell was amazing to work with. He was extremely patient, took the time to answer all of my questions, and made sure I felt comfortable throughout the entire process. Justin was very professional, but we also had some fun, friendly banter—which I really appreciated and made the experience even better. Buying a car can sometimes feel stressful, but he made it enjoyable. If I purchase another vehicle from CarMax in the future, I will definitely ask for Justin! (On a side note, my first trip into the dealership was not pleasant. The person at the front was rather abrupt with me. I had never been to CarMax so I was unsure of the process.) More

