CarMax Tucson

The sales team was great, but the low ratings are a result of my experience with the service department. Purchase a vehicle knowing that the dealer will do anything to keep from honoring its warranties result of my experience with the service department. Purchase a vehicle knowing that the dealer will do anything to keep from honoring its warranties. My service advisor even humiliated me by making me wait almost two hours for a simple visual inspection of the vehicle's struts and tires. More

The dealership was at a convenient location, was very clean and spacious with great employees in every department. clean and spacious with great employees in every department. More

Niama Hamid is an asset to any company! Truly cared about offering the best experience to the customer. I have been in management positions in the car industry all my life and CarMax deli Truly cared about offering the best experience to the customer. I have been in management positions in the car industry all my life and CarMax delivered More

I was absolutely amazed at the pleasant attitude and helpfulness of the entire staff. I will recommend the dealership to my friends. Reid Kane was on top of all details and his manager Darren was quick helpfulness of the entire staff. I will recommend the dealership to my friends. Reid Kane was on top of all details and his manager Darren was quick to give assistance when needed. More

Very pleasant experience. No hassling on the price. Easy to work with. Will definitely shop here again. No hassling on the price. Easy to work with. Will definitely shop here again. More

I did the express checkout and that was it. Very nice group of ppl that helped. Very nice group of ppl that helped. More

Had a car shipped in from California and sales consultant Kane Reid handled everything within two hours. Kane Reid handled everything within two hours. More

The staff were very patient once the car delivered from Gilbert and also while deciding if I wanted the car. Gilbert and also while deciding if I wanted the car. More

Excellent, very caring "human touch" service. BEYOND best customer service! YES YES YES IT's TRUE! BEYOND best customer service! YES YES YES IT's TRUE! More

Fantastic senior staff yet low marks on the complete operation. It consumed more than two months to buy my car. Too long, guys. operation. It consumed more than two months to buy my car. Too long, guys. More