CarMax
Houston, TX
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This is the second Carmax purchase for our family at this location. The first time went well so we decided to buy from Carmax again. The online reservation process was easy, and update emails were helpful. location. The first time went well so we decided to buy from Carmax again. The online reservation process was easy, and update emails were helpful. I still preferred in person transaction, so the salesperson onsite was helpful in completing the transaction. More
Thank you for your cars, the process and customer service. I am a single mother and I appreciate the availability of capital one helping me in a crucial time in my life. Having this car made it easy service. I am a single mother and I appreciate the availability of capital one helping me in a crucial time in my life. Having this car made it easy for me to transport my child to and from school , doctors appointments and much more. God Bless More
I had an outstanding experience purchasing my car from CarMax. At no point did I feel pressured or rushed, and their 10-day money-back guarantee gave me the confidence to explore my options. I was able to CarMax. At no point did I feel pressured or rushed, and their 10-day money-back guarantee gave me the confidence to explore my options. I was able to test-drive several vehicles before deciding on the one that best suited me. My salesperson, Farid, was incredibly patient, professional, and welcoming. His positive attitude and warm smile made the entire process enjoyable and stress-free. He went above and beyond to ensure everything was easy and seamless. Thank you, CarMax, for providing such excellent customer service, and thank you for employing someone as exceptional as Farid. He truly made a difference in my car-buying experience. I absolutely love you guys! More
The whole experience was great. I did most of the work online so when I got to the dealership everything went very smoothly and I was able to get the vehicle I wanted. I couldn't as I did most of the work online so when I got to the dealership everything went very smoothly and I was able to get the vehicle I wanted. I couldn't ask for a better experience. More
Amazing service and communication start to finish. No pressure sales tactics. And they delivered the car to my house. They also make it really easy to pay - no forced financing or credit check. Highly No pressure sales tactics. And they delivered the car to my house. They also make it really easy to pay - no forced financing or credit check. Highly recommended. More
This was my second time purchasing a vehicle from this exact location. I actually traded in the first vehicle after 7 years to get the one I have now. I received way more than I expected for my car. Usual exact location. I actually traded in the first vehicle after 7 years to get the one I have now. I received way more than I expected for my car. Usually dealerships try to low ball you when trading in your car. Morris was great!! He worked hard to get me into the car I truly wanted. I drove there at 12:45pm in my Nissan Sentra and left with an even better vehicle maybe 3 hours later. I love my truck and glad I chose to give CarMax another try. Thank you Morris for being an outstanding salesman. Cant believe I was able to move my entire home and get a new car all before 5pm on a Saturday. I’m sooo thankful. I will see you guys again in a few years 👍🏽😉 More

