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CarMax

Houston, TX

4.7
81 Reviews

6909 Southwest Freeway

Houston, TX

77074

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Showing 81 reviews

June 01, 2026

The whole experience was great. I did most of the work online so when I got to the dealership everything went very smoothly and I was able to get the vehicle I wanted. I couldn't as More

by beckmary275
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farhad
May 30, 2026

Amazing service and communication start to finish. No pressure sales tactics. And they delivered the car to my house. They also make it really easy to pay - no forced financing or credit check. Highly More

by Hoffj79
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron, Jose
May 27, 2026

My experience with the sales person at car max was professional and prompt.I had a very good experience More

by j33707695
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FARI
May 21, 2026

Good location. The buying process was easy and quick. Friendly staff, and everyone was personable and easy to talk to. More

by kristalshambley.ks.01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya
May 20, 2026

Very helpful , told me everything I needed to do to make the deal go smooth More

by Rogersdarence67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I forgot her name
May 18, 2026

This was my second time purchasing a vehicle from this exact location. I actually traded in the first vehicle after 7 years to get the one I have now. I received way more than I expected for my car. Usual More

by toya6243.lm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris
May 17, 2026

Very professional and customer friendly. The entire process was very easy. The vehicle was very clean and checked. More

by Orajan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniela Soria
May 16, 2026

Long wait times and they sold me SUV the AC pulley was bad and on top of that, the car only had 30,000 miles. Their cars are not certified, and they only allow a 30-day warranty if something is wrong with More

by tsnovasyte123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't remember
May 15, 2026

Great customer service all of the sales reps were very respectful courteous and I was surprised how they were working with multiple customers at a very efficient pace More

by adrianburton42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Okafor
May 14, 2026

Farid was amazing, thank you for helping me find my car i truly appreciate it More

by iliyanmerchant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farid
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