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CarMax

Houston, TX

4.7
87 Reviews

6909 Southwest Freeway

Houston, TX

77074

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Showing 87 reviews

July 17, 2026

The sale went amazing, John was my salesman. I did an express pick up and walked in and out within 26 minutes. More

by Javonscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
July 11, 2026

Excellent customer service. Did not feel pressured, instead felt supported in my car buying decision. More

by ml006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shadi and Kristen
June 23, 2026

This is the second Carmax purchase for our family at this location. The first time went well so we decided to buy from Carmax again. The online reservation process was easy, and update emails were helpful. More

by Mia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wasoun Cacho
June 21, 2026

A little rough but the sales team worked through the difficulties and got it done. More

by steve_c554
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex?
June 18, 2026

Thank you for your cars, the process and customer service. I am a single mother and I appreciate the availability of capital one helping me in a crucial time in my life. Having this car made it easy More

by Tiaraluckett23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal
June 07, 2026

I had an outstanding experience purchasing my car from CarMax. At no point did I feel pressured or rushed, and their 10-day money-back guarantee gave me the confidence to explore my options. I was able to More

by c_atiata
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Farid at CarMax ( Southwest freeway, Houston Tx)
June 01, 2026

The whole experience was great. I did most of the work online so when I got to the dealership everything went very smoothly and I was able to get the vehicle I wanted. I couldn't as More

by beckmary275
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farhad
May 30, 2026

Amazing service and communication start to finish. No pressure sales tactics. And they delivered the car to my house. They also make it really easy to pay - no forced financing or credit check. Highly More

by Hoffj79
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron, Jose
May 27, 2026

My experience with the sales person at car max was professional and prompt.I had a very good experience More

by j33707695
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FARI
May 21, 2026

Good location. The buying process was easy and quick. Friendly staff, and everyone was personable and easy to talk to. More

by kristalshambley.ks.01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya
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