CarMax
Oklahoma City, AL
By Type
24 Reviews of CarMax
The entire process was great compared to a regular process. I was able to walk in say hello to my sales rep and then he showed me my vehicle. After confirming I wanted it the entire process was handle process. I was able to walk in say hello to my sales rep and then he showed me my vehicle. After confirming I wanted it the entire process was handled from my phone making it very easy. No pressure and a solid find. More
I love my new Lexus! ! Steve was friendly and kind. He was so helpful and my husband and I felt no pressure! This is the third vehicle we have purchased from Carmax! Highl ! Steve was friendly and kind. He was so helpful and my husband and I felt no pressure! This is the third vehicle we have purchased from Carmax! Highly recommend!! More
Noah was extremely kind, laid back, and helpful. I was originally worried about the entire process and I'd definitely recommend them to anyone deciding between them or other dealerships. I was originally worried about the entire process and I'd definitely recommend them to anyone deciding between them or other dealerships. More
The staff member who helped us was very kind, respectful, and caring. They answered all our questions and drove with us, explaining the different parts of the car. The car was exactly what we were looking fo and caring. They answered all our questions and drove with us, explaining the different parts of the car. The car was exactly what we were looking for! We are very happy with the service we received. More
They made the whole process so easy! I kind of went in knowing what I wanted and they not only made it easy but fairly quick. I expected to spend all day at the dealership but I was ther I kind of went in knowing what I wanted and they not only made it easy but fairly quick. I expected to spend all day at the dealership but I was there for maximum 2 hours. I bought my new to me 2019 Volvo and I am so happy with it. Thank you car max and thank you Steve for being the best car salesman. We will be back in the future for sure! More
Everyone was very friendly and professional. The buying process was simple and straightforward, no pressure at all. My only complaint would be with the vehicle prep. During my test drive the ste The buying process was simple and straightforward, no pressure at all. My only complaint would be with the vehicle prep. During my test drive the steering felt kind of vague. After having the car checked by an independent mechanic, they noted that all tires were 5psi low. They added a little air and everything worked fine after that. My car was shipped from southern California to Oklahoma where it was 35 degrees when I test drove it. Apparently it didn't occur to anybody to check to see if the tire pressure was still good after such a difference in temperatures. That simple oversight almost cost them a sale. (Who would buy a car with wonky steering?) Other than that it was a great experience. More

