CarShop - Cranberry Township

Best Trade in value I visited several dealers trying to get the best trade-in on various luxury sedans and received my best deal with CarSense. I purchased a 2013 Cadill I visited several dealers trying to get the best trade-in on various luxury sedans and received my best deal with CarSense. I purchased a 2013 Cadillac ATS and worked with Brian Adkins who was very helpful in answering questions and coordinating the purchase. I am very happy with the Caddie and will use CarSense in the future. More

Bad "executive decision " by sales manager. Christina called me at 9:15am,I told her the car I wanted,she took my info and started the process. A couple of hours later,she called me back,loan ap Christina called me at 9:15am,I told her the car I wanted,she took my info and started the process. A couple of hours later,she called me back,loan approved for that particular car. We set a time to pick it up. About two hours later,she called,said someone was test driving that car and I should put a deposit down. I gave her my CC info,she said "congratulations on your new car". Hour and a half later she calls me and said the people wanted the car,and the sales manager sold it to them. I was obviously there first,but the sales manager was too much of a coward to tell these people to their face that the car was sold. I would never deal with these backstabbers,and I hope others learn from my experience. BTW,no one in upper management ever contacted me with an apology. More

Best experience ever These people are the best. Go there they will treat you like gold all staff is nice curtious and professional at all time they are the best!!!!!!!! These people are the best. Go there they will treat you like gold all staff is nice curtious and professional at all time they are the best!!!!!!!! More

Quoted a price and didn't honor it Cranberry PA dealership quoted me a price. While signing I noticed my payment went up $40 more a month than previously agreed upon. I was basically to Cranberry PA dealership quoted me a price. While signing I noticed my payment went up $40 more a month than previously agreed upon. I was basically told that there was nothing they could do and if I didn't like it too bad. Watched them shred what paperwork I had began to sign and walked out. Will never refer this place. Also, they may not haggle the price but they still pressure you which is part of the reasons people hate dealerships. They creep up on you and call you constantly. No haggle but certainly harassment. Bunch of clowns! More

Welcomed, respected, & appreciated is what you'll find here. If you think that customer service includes feeling respected and appreciated then visiting Car Sense in Cranberry Township PA is worth your time. Whe If you think that customer service includes feeling respected and appreciated then visiting Car Sense in Cranberry Township PA is worth your time. When we stopped here we had no idea that their sales team do not work on commission and pricing is what it is. Can I say, what a relief! Now after 35 years of vehicle purchases being stressful it has finally ended, someone (Car Sense) has stopped the stressful insanity. For that I am so grateful. I'd like to mention that our sales person, Steve Ball was the perfect match for us. He listened to us, more so to me because the car is primarily mine. He never tried to push us into test driving any car or push us into his "box" of the perfect car. He was just there to answer questions, guide us, and hand us the keys. I found my dream car, purchased the additional warranty and I was very well taken care of. Which brings me to the service dept. You're greeted by the pretty smiling face of Amy Nemeth who's knowledge of cars could fight a good fight with any gear head. I'd recommend cloning Amy because she seems to do it all! She's at the desk, she takes the calls, she makes the calls to explain what's going on with your car, she runs out to talk to the service, she researches prices for parts etc. I don't know how she does it but I hope that this dealership truly appreciates the gem that they have in Amy! We are so pleased that we sent my daughter and husband to purchase their vehicle this past month. Bottom line: Car Sense in Cranberry is a GEM, we appreciate all of you! More

Great experience, superior vehicle I bought a vehicle from this dealer with no hassling. It was a great experience for my wife and I. We picked the car and the rest was made easy by the I bought a vehicle from this dealer with no hassling. It was a great experience for my wife and I. We picked the car and the rest was made easy by the sales rep. More

Very pleased! We are very please with our vehicle and the great service that we got. I have referred you to many other people one of which was my son and he also b We are very please with our vehicle and the great service that we got. I have referred you to many other people one of which was my son and he also bought a car! I would definitely come there again! Caroline Dunn More

Great staff and nice cars! I have purchased two cars from carsense and both times were great! The prices and values on the cars are good and staff are all nice! I have purchased two cars from carsense and both times were great! The prices and values on the cars are good and staff are all nice! More

Great experience Tested cars to find the right one for my family and within my price budget. They were able to fit all my needs without the work of haggling and a comp Tested cars to find the right one for my family and within my price budget. They were able to fit all my needs without the work of haggling and a compete 5 star experience More

It's everything they say it is. It was everything they say it is. Easy, no hassle and no stress. Our sales guy was Steve. He was very friendly and patient. After all the 'regular It was everything they say it is. Easy, no hassle and no stress. Our sales guy was Steve. He was very friendly and patient. After all the 'regular' dealers had closed on a Saturday night we stopped just to see what the had. We were pleasantly surprised to find Car Sense was still open. Steve showed is every truck on the lot and didn't blink when we wanted to test driving three of them 30 minutes before closing time. There was also no pressure when we decided to sleep on the decision. We bought a truck Monday morning. Extras were offered during financing but were easily declined. No hard sell at all! I have already recommended Steve to a friend who ended up buying a cool dodge dart. More