CarShop - Glen Mills

This is the second car I purchased at Car stop and was even more satisfied his time. even more satisfied his time. More

I got a certified car from Carshop. Within the first five days, there seemed to be mechanical issues. I seriously thought about returning it, as the car was only two years old and I fel Within the first five days, there seemed to be mechanical issues. I seriously thought about returning it, as the car was only two years old and I felt like a newer certified car shouldn’t be having such problems. But Greg, the manager, was exceptional in listening to my frustration. He and the Service team worked together to figure out the issue. They replaced the rotors without charging me and delivered it to my place of work about an hour away. I’ve had the car for about a month now, and other than the hiccup in the first week, so far, so good. I’m only giving it a four star because I’m surprised they didn’t notice the issue upon certifying it in the first place, but I suppose that’s standard practice across dealerships. As a side note, I’m not normally a warranty person, but a tire popped and the warranty I (reluctantly) got covered the replacement of the tire. It makes me feel a little bit more at peace knowing I have that, as repairs are only getting more and more expensive these days. More

Very smooth process from start to finish. Jesse was excellent - a consummate professional who really goes out of his way to make everything easy. Jesse was excellent - a consummate professional who really goes out of his way to make everything easy. More

Maurizio was fantastic from start to finish! He made the entire process incredibly smooth and stress-free. I took advantage of the 5-day return policy and traded in my original car, and Maurizio He made the entire process incredibly smooth and stress-free. I took advantage of the 5-day return policy and traded in my original car, and Maurizio handled everything with absolute professionalism and efficiency. His clear communication and attention to detail made what could have been a complicated experience feel effortless. I couldn’t be happier with how easy he made it all—highly recommend working with him! More

Simple process and they catered to my time constraints. Kate was also very pleasant to talk with. Kate was also very pleasant to talk with. More

Professional, timely and considerate. When addressing a problem, it was a team approach. They didn’t forget. Pricing was fair. Answered all questions. When addressing a problem, it was a team approach. They didn’t forget. Pricing was fair. Answered all questions. More

Wonderful service from the sales department working with Matt Riccobono and Joe Buemi. Identifying what I wanted to purchase, coming in to test drive, and getting paperwork done were all seamless and effic Matt Riccobono and Joe Buemi. Identifying what I wanted to purchase, coming in to test drive, and getting paperwork done were all seamless and efficient. I am a repeat customer through the sales team at Glenn Mills for their superb professionalism, help, and friendly demeanor. Highly recommend their sales team for any car you are looking to purchase! More

Very courteous and professional service on a consistent basis. Staff always pleasant and helpful. Thank you basis. Staff always pleasant and helpful. Thank you More

This is my third time buying a used car at Car Shop! I love the experience each time it gets better and easier to buy a quality car. Carshop never lets me down and the sales consultant that I worked wit I love the experience each time it gets better and easier to buy a quality car. Carshop never lets me down and the sales consultant that I worked with the last two times Mike Palombi is so friendly and helpful. It's nice that it seems like others look up to him as a very experienced sales person. More