Read Reviews Carbiz

Carbiz

Carbiz

6001 Reisterstown Rd
Baltimore, Maryland 21215


Sales: (410) 358-1410
Service: (443) 436-0088

Manufacturer: Used Car Dealer

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.6

24-Month Rating

based on 905 reviews

4.8

4.8 out of 5

1018 lifetime reviews

Carbiz

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Certified: Carbiz

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Carbiz has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 8:30 AM - 5:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Shuttle Service
Free Coffee Television
Free Drinks Vending Machines
Free WiFi

TheronGJr1979
6/17/2013 7:37:24 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Myron BoydMyron Boyd
Curtis McDonaldCurtis McDonald
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carbiz :

The first car I bought from CarBiz was a bit of an emergency; it was a Friday evening, I started a new job 30 miles away on Monday morning, and I was going to be out-of-town over the weekend. I needed a car or else! I worked with Josh, and went through the financing part with Russ--they were able to help me select a car that met my needs, a 2011 Volkswagen Jetta SE. (I love it!) Since my first experience was so pleasant, I came back to CarBiz a few months later to buy a car with my boyfriend. This time I worked with Curtis, who was extremely knowledgeable about all of my options, and Myron helped with the financing. My very-picky boyfriend soon wanted to trade in for a 2011 BMW 328i (with my blessing), and Curtis and Myron were definitely up to the task of helping us get the car that we wanted. Some of CarBiz's practices may seem a bit aggressive for some timorous people, but they sell cars; that's what they do, and they have much better customer service than most. I shopped around a few difference places and some used car dealers made me feel like I wasn't worth their time, but my experiences with CarBiz have been very enjoyable! The CarBiz employees have always been up-front about letting me know what is and isn't in my price range, what benefits and drawbacks a certain make and model might have, and they have always bent over backwards to help me. If you know you want to buy a car, CarBiz is the place to go! I will certainly be going there first any time I am in the market.

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David410
6/17/2013 6:44:55 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Myron BoydMyron Boyd
Javier CuellarJavier Cuellar
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carbiz :

Mr. Javier and Mr. Myron were very well trained in their field. Their customer service skills were way above excellent. Mr. Javier showed extreme patients and even shared a lot of wisdom with me about maintaining my new car. Since I left Carbiz on Saturday I've been telling everybody if you want a great deal go to Carbiz.

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captain2013k
6/17/2013 2:56:46 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Myron BoydMyron Boyd
Martin IlievMartin Iliev
brian schriverbrian schriver
  • Customer Service:

    4
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    4
  • Overall Score:

    4.5

My Review Of Carbiz :

This was my first car and i was interested in buying a hybrid. I saw that carbiz had a prius on there website and went there to check it out. I was pleased with the vehicle and the service i got while looking, test driving, and buying it. I'd definately reccommend carbiz to family and friends.

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HipNotic
6/17/2013 11:00:13 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Myron BoydMyron Boyd
Stuart CushingStuart Cushing
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Carbiz :

I was referred HIGHLY to Carbiz by a close friend and fraternal brother that I work with, and he told me to specifically ask for Myron, who would be able to work with whatever situation I was in, to ensure that I was able to drive out with a new vehicle. I worked with Stuart as my sales associate, and he was very nice and upbeat, even when I was running into some difficulties. I have to really thank both of them for assisting me in obtaining my new vehicle, and especially Myron, who helped to work an acceptable deal for me. I would definitely recommend this dealership and the gentlemen that I worked with to others.

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mikenguyen410
6/15/2013 7:01:16 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Myron BoydMyron Boyd
Josh PilkingtonJosh Pilkington
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Carbiz :

I went to Carbiz to test drive a Toyota Tacoma 4x4 TRD Package that was Awesome! This is my second vechile from Carbiz and never ever had problems with anything. The Staff at Carbiz was polite, friendly like family from the moment i walked in. I was excited to get the paperwork started and their i was out the door with my brand new truck that i can use for work and family cruise on days off. "IF IT DOESNT SAID CARBIZ, YOU PAYING TO MUCH!!

Mike Nguyen

Brooklyn, MD

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ctillery22
6/14/2013 8:56:49 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fred AlstonFred Alston
brian schriverbrian schriver
Bryan ShannonBryan Shannon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carbiz :

The overall experience with carbiz is friendly and haste. The staff are very experienced and make you time with them pleasant. I would recommend everyone to purchase their car from carbiz.

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hue0440
6/13/2013 6:32:09 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Javier CuellarJavier Cuellar
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Carbiz :

As aggravating at the car buying experience can sometimes be, Carbiz did impress me with their professionalism and customer care. It is a welcoming environment and place that is willing to work with you. Javier did a nice job getting me the deal I could afford and made sure we could find a car and a deal that met my criteria. I would recommend Carbiz and Javier to anyone in the used car market.

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spanishteacher401
6/13/2013 8:16:59 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ali BerneyAli Berney
Myron BoydMyron Boyd
brian schriverbrian schriver
Bryan ShannonBryan Shannon
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carbiz :

Buying my vehicle at Carbiz was my very first car buying experience ever! Bryan and Ali worked diligently to get me into a vehicle. They remained friendly and professional during the entire process. I really felt that they had my best interests at heart and weren't solely out to make money. I appreciate all of their efforts. I will definitely refer everybody I know to them and will return to them when I am in the market for another vehicle.

Thanks Bryan and Ali!!!!

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Hbrandao
6/6/2013 11:56:45 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ali BerneyAli Berney
Myron BoydMyron Boyd
Sarah HerrSarah Herr
Matthew PollockMatthew Pollock
brian schriverbrian schriver
Russ TzvetanovRuss Tzvetanov
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Carbiz :

Carbiz is family to me and my clients. This is the second car I have purchased from Carbiz and they have exceeded my expectations. They have also exceeded my clients expectations. They are extremely helpful and they want to help you buy your dream car. Everyone was very proffesional and friendly. They are #1 dealership because they have great people and great prices.

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sgerstung
6/5/2013 11:51:14 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Myron BoydMyron Boyd
Martin IlievMartin Iliev
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Carbiz :

This dealer has a great selection of interesting used cars. All of them are quality products for a very fair price. The sales team is friendly and accommodating. A fun place to do business.
Siegfried Gerstung

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