My Review Of Carey Paul Honda:
came into dealer asking for used car selection, price range of 5,ooo- 10,000. was given the answer of we have several car's within your price range. as salesman went into office and came out, he adv myself and relative to drive around and follow him to used car's. he adv that the one car he showed was the only in inventory and the price was 8,995. however the sticker on the car said 10,990. i enquired as to the descrepincy of the 2 prices. salesman adv that sales manager would reduce to the price online for sale which was 9,990. paper's were drawn up on this vehicle i desired, however during test drive there was an issue which driver's front wheel shimmying. seem's to be that dealership was more concerned with insisting to sign the deal rather than service the vehicle. my bank was called and adv me to have purchase order faxed along with customer satisfaction prior to sign the loan, or the loan would be rejected. adv salesman and sales manager that i desired to have issue fixed before signing the deal and to allow bank to over view the package deal of vehicle. the time was 15 mins before bank closed. adv salesman and sales manager that i would be paying all taxes up front, which would leave balance of vehicle to my bank for payments. salesman said ok, that the vehicle would be fixed and corrected by morning when i arrived, that the payment would be payed, the bank would send check directly to dealership. everything was agreed upon to arrive at the dealership at 10am. well not so... received phone call from salesman via his personal cell phone at 9:13 a.m. advising that he needed to know the time of my arrival to ensure car was cleaned and ready, he also adv that someone else was looking at car. i adv salesman that this is my car and to please not try and pull a fast one on me that i would be there within a hour's time.asked salesman was the problem corrected with tire shimmying, he stated yes it was. I said ok. well i received yet another call from salesman within 2mins yet again from his personal cell phone advising that he doesn't know how this happened but someone sold the car last nite and if this wasn't corrected that he was walking off his job by 12noon quiting....salesman also advised that car was still there and he didnt understand why he was told that car was sold, that the problem with tire was corrected within 10 mins of my departure.i asked to speak with the sales manager.. salesman adv that i would need to call back and request sales manager because he was calling from his cell phone. however i insisted upon speaking with sales manager and was transfered to front desk clerk who insisted upon knowing was i the customer asking of the inquiry of the car i signed the purchase aggreement on, i stated yes. now I am transferred to sales manager "Ryan Bartow. he advised that no money was put down on car, that they do not hold car's, that i didn't choose to use his in house finance, advising that he didnt mean to hurt my feeling's but had we choose to use his finance that the car would have been held, sales manager stated to me that there are always customer's whom sign the purchase agreement that don't come back to purchase the car they picked out.. advised the sales manager that this information was not disclosed to hold the vehicle, nor was there any courtesy call to me that someone was interested in the car i selected and to come down and make a payment to hold vehicle from further sale to someone else. therefor i am totally disgusted at the tactic's used by this dealership to "force" me into signing my name to a car that was not in driving condition, a car that was listed "as-is' and insisted on me locking into a contract before this car was serviced and corrected. i am astonished that even though i signed credit checks verifying my excellent credit score and that no money down was required or requested to purchase this car that i stated that i would be paying all taxes, dealer fee's in full upon delivery of working vehicle that this dealer in fact sold the car i was in process of purchasing. this is bad business. i called my credit union and advised of what just happened; they were highly astonished at the nature this dealership conducted business...i would not recommend this dealer to anyone looking for a car. i feel very violated and taken advantage of.management and finace manager really through me for a loop.i sat in this dealership for 4hour's putting this together, even advised the sales man of my health issue's and how badly i needed this vehicle running properly before signing this deal, my health began to weare upon me and i adv salesman that i needed to go lay down and also pick up my children from spring break camp. i adv the salesman and manager that i would continue purchase upon my bank reviewing package deal paper work. this should not have happened in any circumstance. PLEASE BEWARE!!!!!!!
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