I thought that customer service was a dying "ART"!!! Nooooooooooooo, go to Carey Paul Honda of Snellville. Not only is the CUSTOMER SERVICE over the TOP, the entire staff from what I can see is a small caring family. 10.15.15/Thursday I took my car into the dealership for rear brakes. From the time that I pulled into the bay, I saw smiles, smiles at 7AM. Before I could get out of my car I was greeted with a smile from a gentleman (sorry I don't know his name) but he immediately got my Service Advisor "Patient and understanding" Randy. Randy was attentive to everything that I said and was able to offer a solution to my needs. WOW! From Randy to "Communicator Eric" I was taken to my job while the work was performed on my car. Eric was talkative, entertaining, knowledgeable and got me to my job in a timely manner. Received a call from "Patient" Randy stating that my car was ready. Eric arrived in no time to pick me up. Again, entertaining communicator. The ride back to the dealership was very pleasant and enjoyable. (his driving skills are on point as well). After getting to the dealership, I was greeted with another smile from Edra (beautiful name). She immediately called Randy to advise him of my arrival. The two of them together were so nice, smiley and professional. Randy explained all the work, went over my order with me and walked me to my car. WOW, what a guy. With the QUALITY CUSTOMER SERVICE I received from this crew, I can't wait for my next visit. Kudos to all and kudos to Mr. Carey Paul for having such a great team that re-instilled my appreciation in Customer service.
I Recommend This Dealer:
Mgr of Valet- Confident Eric, Cashier- Sweet Edra, Service Advisor- Patient and Understanding Randy
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