This is the last place you ever wanna buy a car from. They have highly questionable business practices. I spent 5 hours in there and left extremely pissed, even though I already knew the car I wanted, I already had my financing, and needed no convincing.
Finance manager is disrespectful, prejudiced and made me feel like I wasn't legit or worth my car. If you are an immigrant, think twice.
He couldn't contain his disdain when I didn't fall for any of the extra services he was trying to add to my contract towards the end of the transaction, overpriced services like GAP, extra warranties which would have been added to my loan, incurring interest. I asked him the actual price of the services 3 times before I got an answer. Guess what, the smallest package including GAP would have cost an additional $3000+ on top of my car loan, if my memory is correct. This dealership will run your credit several times without your permission (and cause your score to drop significantly), even weeks after the sale is done, which makes me question what else they do with your personal information.
I have read several reviews with people actually complaining about this finance manager by name (M.D. are his initials) some dated 2015. I am not sure why he is still employed at that dealership! I understand finance guys have to be thorough, but do you want to feel insulted and disparaged by someone taking so much of your money when you have other options? I don't think so.
You will have LITTLE TO NO FOLLOW-UP once you leave. I have called them 4 times (several days), and left several voicemails over a lingering issue, and someone is yet to return my call. I am trying not to be very specific, but believe me, I AM NOT A HATER. Read reviews on other websites and you will run! Wish I did. If you do shop there, don't let them make you write a google review while seating at dealership lobby waiting for transaction to be completed. Wait until you hold the keys and write what you feel the transaction deserves.
This was my worst car purchase experience ever, and I will NOT go back to this place for service.
I have pending issues with the dealership finance and sales manager, which are yet to be resolved. No one is returning my calls even though I have left several voicemails. I am currently contacting the better business bureau (and more) and I am speaking with my attorney to see if there is room for legal action. Feel free to contact me if you want specifics or if you have questions about my experience, or if interested in a class action lawsuit against this place. People should not be treated like irrelevant pieces of sh*t when they spend their hard-earned money with any business.
I Recommend This Dealer:
Tony, Denis, Matt Demerly
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