Carl Black Buick GMC

Great dealership! I have bought many cars from Carl Black of Roswell and each time I have received exceptional service from Matthew Hernandez and his team! They take ca I have bought many cars from Carl Black of Roswell and each time I have received exceptional service from Matthew Hernandez and his team! They take care of every detail and get me in and out. With two small children to take care it is great to know I can relay on them to ensure I have a safe vehicle. Thanks Carl Black of Roswell, Matthew Hernandez and Matt Mcgee! Very happy customer! Vanessa More

Awesome experience I can’t say enough about how nice and helpful everyone we encountered at the dealership. Great service and great price and shout out to Nick Grieme f I can’t say enough about how nice and helpful everyone we encountered at the dealership. Great service and great price and shout out to Nick Grieme for his beyond excellent customer service and going above and beyond for us. Would buy from them again and I will recommend them to all my friends and family. Sam was also awesome to deal with and did everything he could to get the best price. Joe in finance was amazing as well and he kept us within the budget we told him we had to be in and he made it work. What I really loved about the dealership is that they are real people and they truly work with you to make it happen. More

Enjoying by new Buick Enclave I considered many SUVs and visited many dealerships before deciding on Carl Black. Working with Nick was a very pleasant, stress-free experience. He w I considered many SUVs and visited many dealerships before deciding on Carl Black. Working with Nick was a very pleasant, stress-free experience. He was very friendly and thorough and I would highly recommend him to anyone considering purchasing or leasing a car. The new Buick Enclave is amazing, my kids love it, and I love driving it! More

Carl Black is Great. I am a retired woman and I have owned many, many cars in many cities around the country. I only go to the dealership for service. I have never in my I am a retired woman and I have owned many, many cars in many cities around the country. I only go to the dealership for service. I have never in my 50+ years of car ownership have I ever appreciated a dealership as much as I do Carl Black. I always feel like my car and I are being taken care of not being taken advantage off. I recently purchased a vehicle here solely based on my experience with the dealership’s service department. Tommy Webb is the best. My salesman Nick was also a pleasure to work with. More

Healing and A New Beginning Life changes. Our future is sometimes not clear....when my husband died of cancer in Dallas, Texas, I was left with financial issues. I moved in w Life changes. Our future is sometimes not clear....when my husband died of cancer in Dallas, Texas, I was left with financial issues. I moved in with our oldest daughter and her family in Sandy Springs, Ga. With their guidance, I started moving forward. The number one compact car according to Consumer Report is the Buick Regal. With tears and determination from my family, I went with a friend to Carl Black.... I believe that God orders Hus children’s steps and that nothing is by accident! Nick was my there to guide, strengthen, and encourage me to get my Buick Regal. I got a childhood favorite car ( my Dad’s), and I my family trust me on the road!!! Traveling to see friends and family is one of my greatest pleasures. In closing, my service on my car is wonderful and always a good experience. I see Nick as a friend who checks on me and my Regal. THANK YOU!!! Everyone!!! More

Best car buying experience to date. I was extremely impressed with Nick's patience and knowledge of the vehicle I purchased. I came to the dealership pre-approved with a lender and there I was extremely impressed with Nick's patience and knowledge of the vehicle I purchased. I came to the dealership pre-approved with a lender and there was no pressure to go with alternate financing. I have to say this was the best car buying experience that I have ever had. Thanks Nick keep up the good work!! More

Satisfaction customer service Help a lot with all the papers work that I did not know,and they explained care fully before I signed,that the best dealer I ever had...good job Carl Help a lot with all the papers work that I did not know,and they explained care fully before I signed,that the best dealer I ever had...good job Carl black,specially,nick grieme..sales person who always help... More

Good experience. Accessory Package is questionable Sales staff is knowledgeable, not high pressure but not afraid to ask how to earn your business. They place a $1500 accessory package on the selling Sales staff is knowledgeable, not high pressure but not afraid to ask how to earn your business. They place a $1500 accessory package on the selling price that includes a First Place Finish Application (basically a quasi-clear coat to the paint), Aquapel (rainx type stuff on windshield), Brake Plus (a smart brake that blinks when you tap it), a maintenance plan and wheel locks. None of these items are needed but they are added to the price as the finish, brake and aquapel are already applied to the vehicle before you buy it. Negotiate these things. I found the finish was applied to my black vehicle without a proper application of rubbing compound to bring the finish back first so you basically put clear over cloudy. I spent 8 hours with rubbing compound to alleviate that. My suggestion to Carl Black is instead of charging monies for accessories that aren't needed just to preserve the margin, why not have the vehicle truly detailed or offer that as an add on. Like any vehicle purchase, do your homework first. My experience was good because I did just that. More

Professional NO pressure! Excellent dealership. I have been customer 22 years. No high pressure sales great service!!! I have bought over 25 vehicles for my business and ho Excellent dealership. I have been customer 22 years. No high pressure sales great service!!! I have bought over 25 vehicles for my business and home in past 22 years...never disappointed More

The best. I liked the quick and professional way I was treated. All my questions were answered and my time was not wasted. It was a very good experience. I liked the quick and professional way I was treated. All my questions were answered and my time was not wasted. It was a very good experience. More