Carlton Motorcars - Service Center

Scott, in the service group, is an amazing asset to the dealership. I hope he gets recognized for his consistent, helpful and friendly contribution! Jim Braun (customer). dealership. I hope he gets recognized for his consistent, helpful and friendly contribution! Jim Braun (customer). More

Prices for service and parts are extremely high. Dealership and personnel Are nice and service is good most of the time. The last visit was not good As service was not done on time Dealership and personnel Are nice and service is good most of the time. The last visit was not good As service was not done on time More

Best service received since I owned my Mercedes. Easy to schedule, quick to inform items needing attention and completed service quickly! Electronic app used made it easy to review and approve individual se schedule, quick to inform items needing attention and completed service quickly! Electronic app used made it easy to review and approve individual service items. More

Always had prompt service by a respectful staff. They make sure I’m utilizing all of there services, I had a battery replaced and the road service was done within a timely time make sure I’m utilizing all of there services, I had a battery replaced and the road service was done within a timely time More

This dealership has excellent customer and auto service. The service department personnel are respectful and efficiently able to process your car to get you on your way. The service department personnel are respectful and efficiently able to process your car to get you on your way. More

All good, fixed our problem and then some,Will be having All good, fixed our problem and then some, Will be having all of our repairs and service done at, Carlton Motors and they was able to reset our naggi All good, fixed our problem and then some, Will be having all of our repairs and service done at, Carlton Motors and they was able to reset our nagging service alert! More

Had a bad experience for my 1st time at Carlton. But this guy fixed my problems and got my car clean am very thankful Cary Eckhardt . Ps I love my car guy fixed my problems and got my car clean am very thankful Cary Eckhardt . Ps I love my car More

Ten year customer After 10 years of exclusively using Carlton the service seems to be less than it used to be. Took my car in for service and asked about discounts and After 10 years of exclusively using Carlton the service seems to be less than it used to be. Took my car in for service and asked about discounts and received $25 off. Within I received a mailer "from" Carlton offering $100 off that service. This mailer offer was already in the system. I contacted the service manager and he said best he would do was offer $75 off at next annual service. This does not build a lot of respect after 10 years. They also had a new component to the service which raised the price almost 25% over last year. Probably a good feature, but no communication that it was going to be done or why. While I appreciate the complimentary hand washes, they always leave dirt spots on the windows. This is caused by using the same towels to dry the windows after the car body is dried. More